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Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)


Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA


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Go!Active @ The Arc

 New Bolsover Model Village will be taking part in Heritage Open Days festival of history and culture this September.

Heritage Open Days events take place every year and reflect the rich and diverse cultural heritage of England and its communities.

This year the Model Village will be offering a wide range of activities, demonstrations and tours around the village which is currently receiving a £10million restoration and repair of architectural features at the 194 Grade II listed properties.

One of the highlights on the day will be the presentation of a banner created by locals under the watchful eye of digital textile artist, Karina Thompson who has been delivering a Banner & Banter project.

The artist, employed by Junctions Arts and funded by the contractor Woodhead Ltd and the Heritage Lottery Fund, has engaged with the local community using the heritage of the Trade Union banners to strengthen the identity of the Model.

The Heritage Open Days festival takes place for four days in September and sees places across the country throw open their doors to celebrate their heritage, community and history. It’s your chance to see hidden places, particular those normally closed to the public – and it’s all FREE.

New Bolsover Model Village will be opening their doors on Sunday 10th September 2017.

For further information please contact This email address is being protected from spambots. You need JavaScript enabled to view it., Project Manager on 01246 242288.


The Government want to know more about the experiences that lesbian, gay, bisexual and transgender (LGBT) people have living in the UK.

They have produced a survey that asks about:

  • your experiences of accessing and using public services in the UK
  • any experiences of discrimination you may have faced throughout your life

You will be asked about your experiences at work, in education, in healthcare, and about your personal safety. We want to collect as much information as possible, but you don’t have to answer every question if you don’t want to. The survey is anonymous: no one will be able to tell who you are at any point.


Our partnership working has paid off as Shirebrook is to receive a £1.26million investment from central government.

This government funding is the result of the ‘NG20 multi-agency’ team’s efforts to resolve the impact of a growing population.

Councillor Ann Syrett, Council Leader and instrumental in forming the group, said, “Shirebrook has borne the brunt of this population explosion and I’m pleased that the hard work of the NG20 team over the past couple of years has eased the pressure. This cash injection is the government’s recognition of that hard work and will go some way in enabling us to deal with some of the town’s infrastructure challenges”.

The cash comes from the Department for Communities and Local Government’s Controlling Migration Fund and will be used on specific projects, mainly:

  • Supporting a wide range of events in the local community.
  • Providing additional resources at Shirebrook Academy and Shires Health Care.
  • Supporting a healthy workforce program where blood pressure, health advice and much more will be on offer within the workplace.
  • Working with the Town Council to improve the Market Square and community areas, and
  • Supporting the improvement of standards in private rented housing and to tackle rogue landlords.

Councillor Syrett added, “I see the key areas being our schools and health services. They are especially feeling the strain of the increase in population; so we will be focusing on providing additional resources so they can deal with the extra patients and provide additional activities both within and after school.”

Mandy Chambers, Chair of Bolsover Partnership and the Shirebrook ‘NG20 Group’ said, “Securing funding for this ‘Building Resilience’ programme shows the strength of partnership working throughout Bolsover District. Our partners are committed to joint working for the benefit of local people and this is proof of how successful we can be when we pull together.”


Three empty houses in Carr Vale have been bought back into use thanks to a £120,000 investment.

The properties, located on Main Street in the village, had been empty for over a year, but thanks to a partnership between the landlord, the Council and Action Housing, they were passed to Action Housing on a 14 year lease and have now been transformed into 6 one-bedroom flats.

Cabinet Member for Social Enterprise, Councillor John Ritchie said, “When we first came to look at the houses six-months ago they were in dire need of repair and some TLC. And now we look at them today and they are fully refurbished and ready to move in to. This has to be good news for local people and the housing market.

“We don’t want to see boarded up houses or properties left empty for months or even years. So we are determined to work with landlords to make sure we have a good supply of properties available to rent for local people.”

The flats will now become available for the local housing market, which will meet a growing demand for this type of property in the village.

David Palmer, Action’s Head of Housing and Asset Development said, “Action Housing was really excited to work with Bolsover District Council to bring these empty properties back into use as much needed affordable housing.

“We are committed to working with our local authority partners to increase the supply of good quality affordable housing to help meet local housing needs, and we are looking forward to working with Bolsover Council on similar projects in the future.”

In addition to these properties we are also working with the owners of the Station Hotel in Creswell to refurbish it into 15 self contained flats that will not only bring back into use a derelict building but also improve the streetscape on Elmton Road.

We are eager to work with owners of empty properties to bring them back into use so if you own an empty property or know of an empty property in your area please contact This email address is being protected from spambots. You need JavaScript enabled to view it. on 01246 242424.


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