Applying for Council Housing

Before you are eligible to be offered a Council property you need to be on our Housing Register, you can apply for rehousing on our Choice Based Lettings system – Bolsover Homes.

Upon initial completion of your application and once an application reference number has been provided, your application will be suspended pending review. Once the review has been completed by the Housing Needs team, your application will be banded to reflect the priority of your need for rehousing and your application will be activated. Should any further information be required during the review process, you will be contacted directly on the contact details provided.

For further details please see our Choice Based Lettings booklet or the Housing Allocations Policy/Local Lettings Policy.

If you need further assistance in completing the form, or answering any of the questions, the Customer Advisers at our Contact Centres are able to help.

Bolsover Homes also allows anyone with an active application on the housing waiting list, to search, select and apply for a new home of their choice across Bolsover District.

Our Choice Based Lettings system advertises available Council and Housing Association properties. This gives you more choice about where you want to live, it also gives you a better idea of what properties are available in your area and allows you to place bids (maximum 3 per week) on properties that suits your housing need.

Available properties can be viewed on our Bolsover Homes website or alternatively weekly newsletters containing this information are readily available to view during office hours at our Contact Centres. Upon request a newsletter can be emailed to you (free) or posted out (a charge will be incurred for this service).

Identification and Verification
To ensure all applications are assessed correctly, each applicant will need to provide one proof of identity, one proof of address, proof of National Insurance number and a bank statement that is dated within the last three months.

Depending on your circumstances you may also need to provide the following documents-

  • Proof of leave to remain/right to reside/asylum seeker status
  • Proof of pregnancy
  • Proof of Key Worker status
  • Section 21 (this is issued when you have been served notice to leave)

In addition to the above, each occupant over the age of 16 will need to provide one proof of identity, one proof of National Insurance number and one proof of address. Each occupant under the age of 16 will need to provide one proof of identity e.g. full birth certificate (this must show names of parents), Child Benefit letter or Tax Credit Award letter (this must show name of occupant/child). Here is a list of acceptable identification documents.

In addition to the above, the following documents may also be required.

Required for all applications

Subject to individual circumstance

Mutual Exchanges
Bolsover Homes is subscribed to Homeswapper's online mutual exchange service. Homeswapper is the UK's largest community of social housing tenants looking for a home swap. It is a quick and easy way of finding both local and national moves with over 500,000 tenants currently registered. Registering with HomeSwapper can be a quicker option than waiting for a move on our waiting list.

HomeSwapper matches you with other tenants who you may wish to swap homes with. Swaps are available both locally and nationally. As a tenant of ours you can use HomeSwapper free of charge.

How to use HomeSwapper

  • Visit HomeSwapper to register or download the FREE app, available on the App store and on Google Play
  • Enter details of your current home and home you want
  • See any possible swaps

After you have registered your application the Housing Department will originally need to approve your application and after that you will be able to use the website to contact anyone you are interested in swapping with. When you register you can sign up to receive a regular email telling you when there are any new swap properties that meet your requirements.

If you are homeless now, or are threatened with being made homeless we can provide help and assistance.


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