Bolsover Careline is an emergency community alarm service that allows people to live independently whilst having access to help in the event of an emergency. It is an alarm unit you plug into your existing telephone socket and comes with a pendant which is worn around your neck, or can be clipped to a belt.
In the event of an emergency you can easily activate the alarm which will put a call through to our control centre. The call will be answered by one of our trained staff who will assess your situation and then offer advice and take the necessary action to help you.
There are two kinds of alarm service, which are available on lease only:
- Gold - this service offers a weekly or monthly visit (depending on medical need) by one of our Mobile Wardens. If the alarm is activated and we cannot make contact with you a mobile warden will visit your home and take the necessary action. The cost for this service is £4.90 per week + £1.95 lease of the unit.
- Bronze - this is a monitor only service where you will have to provide as many contact details as possible of people you would like us to contact in the event of you activating the alarm. We can also call the emergency services for you if needed. The cost for this service is £2.50 per week + £1.95 lease of the unit.
All alarms are usually fitted within 24 hours of receiving your application. All you need is a modern push telephone socket and a 3-pin power socket nearby. The system is always demonstrated and tested before we leave your home. If you need further assistance please contact us and we will arrange for one of our Mobile Wardens to visit you and your family at your home.