The black bin is for everyday household waste and should be used in conjunction with the green and burgundy bins, as it is important that you manage your waste and reduce what we send to landfill. Please ensure only the waste permitted is placed into your black bin and refer to our Black Bin FAQs, otherwise we may refuse to collect it.
Make sure your bin is presented, with the lid shut, at the edge of your property where it meets the pavement by 6am on your collection day. No extra bags or boxes will be taken. If, due to disability or sickness, you (or no-one else in your property) are unable to present your bin for collection, then you can apply for Assisted Bin Collections.
If your bin has not been collected on its due date, then please report this to us via our Self Service portal so we can investigate and take action.