We use poison (rodenticide) to kill the rodents. We are unable to use live capture or break-back traps. We must remove bait at the end of a treatment in accordance with legislation.
Please note that we do not offer a treatment for mice outside – if during a treatment for a rodent problem outside it is established to be mice we will cease the treatment.

What does the treatment include?

We must use pesticides and methods that fully comply with the law. On the first visit the technician will carry out an initial inspection and lay rodent bait in appropriate containers in key locations. A treatment record will be left detailing the pesticide used, and observations and safety precautions to take.

The customer will be asked to sign the treatment record. Advice will be given on proofing and housekeeping measures needed to help prevent re-infestation. If the infestation is inside then the drainage inspection chamber may be inspected and baited. 

The second visit is usually two-weeks from the first and if there is a third treatment it will be approximately around four-weeks from the second visit. This is approximate and may vary over times when we are closed. On the second visit the technician will carry out another inspection of the bait boxes he previously left and decide if they need filling with bait again. He may decide that the treatment is complete and remove the bait boxes.

If the officer leaves the bait down on the second visit, then a third visit will be made where the bait boxes will be removed and the job will be completed. If the customer is still experiencing problems with rodents on the third visit then they should speak to the technician. The bait can be left down but there may be an additional charge.

If the customer is not present on the last visit a note will be left explaining that the treatment is now complete and the bait boxes have been removed. Different baits and amounts are used depending on whether the treatment is for rats or mice.

Dead Rodent

During the course of the treatment you may find a dead rodent. The easiest way to dispose of it is to double bag it and place it in your black bin, wear gloves and wash hands thoroughly afterwards. (You could use a spade, shovel or litter picker to pick the rodent up.) If your next visit is due then the technician will take the rodent body away if it is accessible, we may not be able to crawl beneath floorboards or in difficult loft spaces. The technician will not take up any carpets, remove kick boards from units or bath panels.

If the body of the rodent is not accessible you may become aware of a rotting cabbage/fish/gas type odour as well as the presence of flies. The odour can be dealt with by using a deodoriser which, unlike air fresheners, takes the odour out of the air. These can be purchased from supermarkets, DIY and other various stores. Look for sprays or gel containing Neutradol. The odour can take between 10 to 14 days to disappear. The odour is faint as first and then gets progressively worse while the decomposition process takes place, the odour will then gradually tail off. The flies can be dealt with using a fly spray (available from supermarkets DIY and other various stores) or sticky traps; they will gradually disappear as the rodents body decomposes.