Drains and sewers
Water and sewerage companies are responsible for the private sewers and lateral drains. There are some exceptions, so it's best to check with your water company if you are at all unsure. In Bolsover District the companies responsible for the public sewers are Yorkshire Water and Severn Trent Water.
This means you are responsible for the drainage pipe which serves your own property. Sewer pipes which are shared by more than one property, or run beyond your property boundary, are your water authorities responsibility.
The grates that you see at the kerbside are gullies and are used to take surface water off the roads. We are responsible for clearing the gullies to avoid flooding. To report a blocked gulley please report this via our Self Service portal so we can investigate and take action as soon as possible.
We will no longer attend to blockages in private drains. Private customers should contact their Water Authority to determine if the blockage is in the public sewer or private drain, even if located within the boundary of their property. If the Water Authority determines that the problem is in the private drain then you will need to arrange and pay for a private contractor to attend. We will not recommend specific contractors, so we would advise you to look through the relevant business directories.
Council Owned Properties
As a responsible landlord, we will continue to deal with blockages in our properties and these should be reported to us immediately. If we suspect the blockage lies in a public sewer we will contact the Water Authority otherwise we will attend to the blockage ourselves.