We have been made aware that some residents have been receiving phone calls and emails asking for their bank details so the Council Tax Energy Rebate can be paid.
Please note that this is a scam as we do not request bank details in this way. Please do not give any bank details out and if you receive an email or phone call of this manner please contact us on 01246 242424 and ask for our Council Tax Department.
Payments to eligible customers for the £150 rebate will be made between April – September 2022.
Where we hold live Direct Debit instructions for a liable Council Tax payer of an eligible household, we will make a payment into your bank account once verification checks have been made. You do not need to contact us.
Please note that we will not ring or email and ask for bank details in order to pay the £150 Council Tax Energy Rebate.
If you do not pay by Direct Debit, we are currently considering the best option in which to make payment to you.