Test and trace support payments

If you have been told by the NHS to self-isolate, either because you have tested positive for coronavirus COVID-19 or you have been in close contact with someone who has tested positive, you may be entitled to some financial support during your self-isolation period.

Also, from 8 March 2021, parents or guardians who are not legally required to self-isolate can apply for a Test and Trace Support Payment or discretionary payment if they need to take time off work to care for a child or young person who is aged 15 or under (or 25 or under with an Education, Health and Care Plan (EHC)) and normally attends an education or childcare setting and has been told to self-isolate by NHS Test and Trace or by their education or childcare setting because they have been identified as a close contact of someone who has tested positive for COVID-19.

What are Test and Trace Support Payments?
Individuals may be entitled to a Test and Trace Support Payment or discretionary support payment of £500. This is to support people on low incomes who are unable to work from home if they are told to self-isolate by NHS Test and Trace or have been identified as a close contact by the NHS COVID-19 App and will lose income as a result. From 8 March 2021 you may also apply for a payment if you are the parent or guardian of a child or young person in the same household and need to take time off work to care for them while they self-isolate.

The Test and Trace Payment is taxable if you are a taxpayer but it is not subject to National Insurance Contributions. HMRC will automatically collect tax from your pay through your tax code. If you are self-employed you should report the payment on their 20/21 Self-Assessment tax return.

Who is eligible?
Residents who have received notification from NHS Test and Trace to self-isolate or are the parent or guardian of a child or young person in the same household and need to take time off work to care for them while they self-isolate will be entitled to a self-isolation payment providing they:

  • Comply with the notification from NHS Test and Trace to self-isolate
  • Are employed or self-employed
  • Are unable to work from home and will lose income as a result
  • Are in receipt of one of the following benefits *
    • Universal Credit
    • Working Tax Credit
    • Income-related Employment and Support Allowance
    • Housing Benefit
    • Income Support
    • Income based Job Seeker’s Allowance
    • Pension Credit

* If you are not currently receiving one of the above benefits unfortunately, you do not meet the criteria for a Test and Trace Support Payment. However, you can be considered for a discretionary payment if you are on a low income and will face financial hardship as a result of not being able to work while you are self-isolating.

How are claims made?
Please complete our online form. If you are unable to apply online please telephone 01246 242396 for further guidance.

Documents

No specific documents