Please visit our main food businesses page for more detailed information.

If you've got a complaint about a food product you've bought, or a place where you've eaten, we want to hear from you. Please contact us via our 'Do it Online' button to submit your enquiry.

Food poisoning is an illness which usually occurs after eating or drinking food or drink that is contaminated by germs or chemicals.
Doctors have a duty to report food poisonings and certain infectious disease cases to the Consultant in Communicable Disease Control (CCDC). We also have a duty to investigate food poisoning and certain infectious diseases.

Depending on the contaminant, this may cause fever, chills, bloody stool and dehydration. These symptoms may affect one person or a group of people who ate the same food causing an outbreak. Even food which looks and tastes alright can cause food poisoning. Raw food, especially meats and raw poultry contain germs which can cause food poisoning.
For further information please contact your GP or NHS Direct

The food hygiene scheme helps you choose where to eat out or shop for food by giving you information about the hygiene standards in restaurants, pubs, cafes, takeaways, hotels, and other places you eat out. Supermarkets and other food shops are also included in the scheme.

Each business is given a 'hygiene rating' when it is inspected by one of our food safety officers. The hygiene rating shows how closely the business is meeting the requirements of food hygiene law. 
The score reflects:

How hygienically the food is handled – how it is prepared, cooked, re-heated, cooled and stored
The condition of the structure of the buildings – the cleanliness, layout, lighting, ventilation and other facilities
How the business manages and records what it does to make sure food is safe
The ratings show the hygiene standards of the business as follows:

0 - urgent improvement necessary
1 - major improvement necessary
2 - improvement necessary
3 - generally satisfactory
4 - good
5 - very good

If you are rated over 3, you may be eligible to join the “Heart of Derbyshire” scheme. This is a scheme which is operated by Derbyshire County Council together with Bolsover District Council that rewards you for offering your customers ‘healthier’ food. 

For information about the scheme please visit the Heart of Derbyshire section of the Derbyshire County Council website or by telephone 01629 536166.

Food hazard warnings are issued as foods sometimes have to be withdrawn or recalled if there is a risk to consumers because the allergy labelling is missing or incorrect or if there is any other food allergy risk.

Please click here to visit the Food standards Agency website for all the latest recalls and food warnings.

Events contacts

  • Tel: 01246 242424
  • Email: 
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