Health & Wellbeing Open or Close
The Bolsover Wellness Programme specifically aims to address the life expectancy target set by government by increasing levels of physical activity which in turn will reduce obesity, reduces the risk of stroke, CHD, Diabetes and a range of other illnesses.
By targeting the most 'at risk' groups this will have a positive impact on life expectancy levels across Bolsover District, which is worryingly lower than the national average. In addition physical activity also contributes to improvements in mental health, long term limiting illnesses, and the mobility and independence of people in older age.
G.P. Referral Exercise Programme
Clients are referred onto the scheme by their GP or practice nurse for a variety of conditions from weight reduction to cardiac conditions. An appropriate physical activity programme is devised for each client and leisure facility programme time has been made available with 30 specialist sessions per week on offer. Sessions include gym sessions, chair based exercise, circuits, aqua fit, specialist swimming sessions, cardiac rehabilitation and BLF active, Chronic Obstructive Pulmonary Disease (COPD) rehabilitation classes. The programme has also added nutritional advice through one to one support by a qualified nutritionist.
Clients referred onto the scheme get 12 weeks free followed by another 12 weeks at a discounted rate. This results in a high retention rate and leads to continued exercise.
Cardiac Rehabilitation Phase IV
Patients who have completed phase III after a heart attack or other cardiac surgery at our local hospitals are then referred to our Phase IV classes.
The Phase IV Cardiac Rehabilitation classes run for 12 weeks free of charge. On completion of the 12 weeks course the clients then gain access to the G.P. Referral programme.
Chair Based Exercise
Chair Based Exercise sessions involve mobility, stretching, cardiovascular and strength work in a group environment. These activities are specially designed to help clients cope with daily activities and are key to falls prevention.
Chair Based Exercise is a perfect progression to more intense activities such as the gym and other sessions within the Bolsover Wellness Programme.
Chronic Obstructive Pulmonary Disease (COPD)
COPD is a term used for a number of conditions; including chronic bronchitis and emphysema. COPD leads to damaged airways in the lungs, causing them to become narrower and making it harder for air to get in and out of the lungs. The word 'chronic' means that the problem is long-term.
In order to attend the classes you will need a referral from either pulmonary rehabilitation or from your healthcare professional. A course usually lasts between six and 12 weeks. After your course has ended, you may be referred to the Bolsover Wellness Programme to carry on with your exercises.
Our Five:60 scheme aims to help stem the rise in childhood obesity from reception to year 6 children by increasing levels of physical activity and encouraging children, parents and teachers to make the necessary lifestyle changes to become more active and promote the benfits of a well balanced diet.
The activites are led by an exercise and fitness specialist in curriculum time as part of the schools PHSE timetable. The specialist is supported by a teacher during each session who assists in coaching and mentoring participants over a 12-week programme. The exercise and fitness specialist can then refer suitable participants to a special weekly after school Five:60 activity club which will help to signpost interested children and families to other mainstream physical activity sessions.
It is hoped that by the end of the 12-week programme all participants will be undertaking 60 minutes of physical activity a day and eating five portions of fruit and vegetables.
About Live Life Better Derbyshire
This is the county council’s free healthy lifestyles services offering stop smoking, weight management and physical activity support for all Derbyshire residents.
PALS Open or Close
PALS (Physical Activity and Lifestyle Support) is a programme aimed at changing behaviours and finding solutions to help people face their daily challenges which will allow them to concentrate more on their health and wellbeing.
PALS will bring together different agencies and services to support individuals and families in their households and within their lives. It helps to assess their needs, unpick situations, and provide consistent
support in an effort to improve their lifestyle and become more physically active.
For register for the scheme please complete this form.
We are committed to tackling the problem of empty properties in the region and support property owners to help bring homes back into use and we have a dedicated Empty Property Officer who can help owners of empty properties bring them back into use. If you are a landlord and would like us to help get your property back on the market either to sell or rent, or if you are a resident who has an empty property in our area; use our Empty Properties form to browse the properties available to rent or buy, as well as reporting properties that are empty in your area. Click here to view.
- Choosing an agent to manage the letting of your property,
- Selling the property through an estate agent or auction,
- Help and advicewhen renovating a property,
- Advertising property to let or for sale,
- Matching Service – we have a list of organisations that are looking to bring empty properties back into use. You can use this service if you are looking to sell, lease or let your property.
A property that has been empty for over 2 years could qualify for a reduction in VAT to 5% on renovation works to bring the property back into use. Properties empty for over 10 years could qualify for a reduction in VAT to 0% on renovation works!
We are eager to speak to owners of empty properties and may be able to offer advice and assistance, if you own an empty property we would be grateful if you could complete the appropriate form below:
For further information you can view the Council's Empty Properties Strategy.
Appeals Open or Close
There are many circumstances in which you may make an appeal against your property's banding. For example there may have been a structural change, part or all of the property may have been demolished or there may have been changes in the area that might affect the value.
You may also appeal against the banding of a new property or against an alteration in your banding made by the Valuation Office.If you have recently moved house, you have six months from the date you moved in to make an appeal.
Appeals should be made to the Valuation Office at the following address:
The Valuation Office AgencyListing OfficerCouncil Tax EastGround FloorFerrers HouseCastle Meadow RoadNottinghamNG2 1AB
Main Switchboard Tel: 03000 501 501
For full details of the grounds for appealing against your banding visit the Valuation Office web site at www.voa.gov.ukIf you do make an appeal against your banding you must still pay your council tax bill. If your appeal is successful, your bill will be adjusted and any overpayments will be refunded to you.
Band Charges Open or Close
The amount payable depends on the value of the property and, whilst Council Tax was introduced on 1st April 1993, the valuations are based on the open market values as at 1st April 1991. All domestic properties are valued and placed in one of eight valuation bands by the Independent Valuation Agency. A Listing Officer at the Valuation Office is responsible for compiling, maintaining and notifying the Council of the banding of a property.Please use the what's my council tax calculator on this page for your area's tax band.
The eight valuation bands are:
Band A - Values not exceeding £40,000Band B - Over £40,000 but not over £52,000Band C - Over £52,000 but not over £68,000Band D - Over £68,000 but not over £88,000Band E - Over £88,000 but not over £120,000Band F - Over £120,000 but not over £160,000Band G - Over £160,000 but not over £320,000Band H - Values exceeding £320,000
Each band is subject to a different level of tax; Band A will have the lowest tax and Band H the highest. The relevant band for your dwelling will be shown on your Council Tax bill
Change of Circumstances Open or Close
If you move house or any details change which may affect your Council Tax liability, you are required by law to notify us.
You must notify us of any of the following changes:
Moving HouseIf you qualify for a discount disregardSomeone has passed awayIf you live aloneIf someone has moved in with youAny other changes? e.g. Change of Name, Change in method of payment.
Please fill in the Change of Circumstances (478KB) form if any of the changes affect you, or telephone us using the contact details on this page.
Council Tax Support Open or Close
From April 2013 Council Tax Benefit ended and was replaced by a localised scheme known as Council Tax Support (835kb).
The scheme that we have adopted is as follows:
- The calculation remains unchanged, with the same rules applied as with Council Tax Benefit. However, any person of 'working age' will be subject to an 8.5% reduction in their calculated benefit entitlement.
For example, a person with a weekly Council Tax liability of £20.00 that previously qualified for maximum benefit e.g. £20.00 per week will now only be entitled to £18.30 per week. A person with a weekly Council Tax liability of £20.00 per week that previously qualified for £10.00 per week will now only be entitled to £9.15 per week.
The above changes apply to all 'working age' claimants except those in receipt of either a war disablement pension or a war widows pension.
Regulations set by Central Government state that the above changes cannot be applied to claimants of a pensionable age. A person is a pensioner if they have attained the qualifying age for state pension credit and they are not, or, if they have a partner, their partner is not in receipt of income support, income-based jobseekers allowance, income-related employment and support allowance or universal credit.
Social Fund Maternity and Funeral Expenses
Whilst Pensioner's will not be directly affected by the ending of Council Tax Benefit and the introduction of Council Tax Support this change may impact upon any future claim's under the Department for Work and Pensions Funeral Scheme.
Previously, entitlement to Council Tax Benefit automatically qualified both working and pensionable age claimants to assistance from the Funeral Scheme. This scheme exists to provide assistance to those 'least well off' in meeting the costs of a funeral for a family member or friend that they are responsible for. Pensioners may lose the right to automatic qualification once Council Tax Benefit ends in April 2013.
If you would like further information regarding Social Fund Maternity and Funeral Expenses please visit:
Discounts Open or Close
If you consider that a property you own is uninhabitable you should provide us with full details. The Council Tax visiting officer may have to carry out an internal inspection. As a guide, a damp proof course, new windows, new kitchen/bathroom do not make a property uninhabitable for Council Tax purposes. If ownership of a property changes it will not renew entitlement to this discount.In addition, certain people are not counted when calculating the number of residents in a dwelling, These are called 'disregarded persons'. If someone in your household falls into one of the specified classed listed you may be entitled to a discount.The main categories are:
With any discount we will seek confirmation of your status and eligibility. If you believe you are entitled to a discount please contact us immediately. Following the award of any discount you must notify us immediately if your situation alters and the circumstances giving rise to a discount change.
- people in detention
- people who are severely mentally impaired (423kb)
- 18 and 19 year olds in further education or whom child benefit is payable (421kb)
- students or student nurses (427kb)
- apprentices and Youth Training trainees (2.22MB)
- patients who live in a hospital or nursing home
- some carers or care workers (420kb)
- disabled relief (423kb)
- other areas for discount include residents of hostels, night shelters; members of religious communities whose main work is prayer, contemplation, education or relief of suffering.
Exemptions Open or Close
There are circumstances when no Council Tax is payable. However, this depends on individual circumstances and these are highlighted in our Exemption Classes document.
You should pay full Council Tax at your main residence and you can claim a discount on an empty property or a second home. Some empty properties may be exempt from charge for up to a year.
Exempt Property Classes
General Council Tax Information Open or Close
The Council Tax that you pay is used to help finance the services provided by not only Bolsover District Council but also by the following authorities:
- Derbyshire County Council
- Derbyhire county Council - Adult Social Care
- Derbyshire Police Authority
- Derbyshire Fire and Rescue
- Parish Councils (if applicable)
The Council Tax is then calculated after taking into account the grants received from Central Government. Council Tax is charged for every property within the District. There is one bill per household and Council Tax is all due and payable on 1st April each year. However, legislation allows for 10 monthly instalments, but as of April 2013, legislation now also allows for 12 monthly instalments. To request this you must apply to us either in writing or by email.
When contacting us:
Please be aware that we can only discuss an account with the person named on the bill. If you want someone else to be able to contact us on your behalf please fill in our Third Party Authorisation form and return to the Council.
From the 15th February 2018 and to comply with regulation, the Authority will not be able to process card payments from customers using the web browsers listed here.
How To Pay Open or Close
Council Tax and Business Rates are payable in monthly instalments which are shown on your bill. There are a variety of ways to pay your bill, the simplest is to use our online method, found in the 'Pay it' button above. You can also pay via the below methods, and all the relevent contact details are on the contacts box on this page:
- Direct Debit payments - this is the quickest and most convenient way to pay your bill. You can set up a Direct Debit by either telephoning us on 01246 242440 or by completing the Direct Debit (1.34MB) mandate. You can choose to pay on 1st, 7th, 15th, 21st or 28th of each month.
- Telephone - You can pay through your own bank's telephone/on-line services
- Pay online - You can make payments on our website through our secure payments page. **
- You can pay by cash or debit card at the kiosks at any of our Contact Centres in Bolsover, Clowne, Shirebrook or South Normanton
- Debit Card - You can pay by Debit Card over the telephone. Please ring 0300 4560503 and follow the step-by-step instructions. You can ring at any time, the service is available 24 hours a day 7 days a week.
From the 15th February 2018 and to comply with regulation, the Authority will not be able to process card payments from customers using the web browsers listed here.
If you have any query about paying your bill, please contact the Revenues Team using the contact details opposite.
Recovery Open or Close
If you are experiencing financial difficulties in paying your Council Tax bill you need to tell us immediately so we can help you. Please do not wait until you are behind with your payments before seeking advice. We have also introduced our own Debt Recovery Policy (223kb).
The Law Says...Council Tax becomes due on 1st April each year. However, under normal circumstances the law allows payment to be spread over 10 months from April to January, reducing as the year progresses. You are only entitled to be sent up to two reminders for Council Tax before losing the right to pay by instalments.
This is how it works...
- On the first occasion that you fail to pay an instalment by the due date (this is the date specified on your bill) a reminder will be sent to you. If you pay the amount requested promptly at this stage and remain up-to-date with payments you will maintain the right to pay by instalments. If, however, you fail to pay the amount requested by the due date, a summons will be issued. The summons will increase your debt as court costs will be added and you will lose the right to pay by instalments for the rest of the year. The whole of the year's Council Tax, which remains outstanding will become payable immediately.
- If you have had one reminder and paid it promptly, but then fail to pay by the due date a second time, the same procedures as above will apply.
- If you fail to pay on time for a third time in a year you will be sent a final reminder. This means the right to pay by instalments will be lost for the remainder of the year, even if you brought your account up-to-date on the previous occasions. The whole amount for the year must be paid in full within 7 days. If you fail to pay the full amount a summons will be issued and court costs added to your account. Please pay on time to avoid any additional costs.
What to do if you have received a Council Tax summons
- If you have been sent a summons, it will be because our records show that you were sent a Council Tax bill requiring instalment payment on specified dates. You were then sent a reminder informing you that one or more instalments were overdue. The reminder warned you that you would lose your right to pay by instalments if a payment was not made within 7 days. As you have not paid, this right has now been withdrawn and the summons is for the full amount outstanding for the year including costs incurred to date which are now added to the sum due.
- If you paid your bill recently, have already paid all outstanding instalments shortly before receiving the summons, or if the summons is incorrect in any way then you need to contact our Recovery Section to ensure that your payment has been correctly credited to your account and to discuss your case. If the summons is subsequently withdrawn by the Council, please help us by ensuring your future instalments are paid by the due date. The best way to ensure that your instalments reach us on time is to pay by Direct Debit (1.3mb). If you have a bank account you can take advantage of this easy option; a direct debit can be set up over the telephone.
- If the court decides that Council Tax has been set correctly and all documents issued in accordance with legislation, and that you have not paid the full amount outstanding, it will grant us a "liability order". This order will give us power to obtain payment in a number of ways, as we may choose. These include your account being passed to the Council's Enforcement Agents, deductions from earnings or Income Support/JSA/ESA, charging order, bankruptcy proceedings, committal to prison.
- Once the summons is correctly issued, the proceedings can be stopped only by making payment in full. This payment must be received by us before the date of the court hearing. Post dated cheques will not be accepted. It is important that your case is easily identified as one to be stopped. To enable us to do this, please write your account reference and summons number on the reverse of your cheque. If paying by cash, please enclose a note showing your account reference and summons number. Payments will not be accepted at the court.
- If you are unable to pay the full amount immediately, you need to contcat our Recovery Section immediately.
If you have not already claimed Council Tax Support, you may wish to do so now. However, this will not prevent further action on this summons.
Should I attend the Court?
It is your right to attend the court hearing to present your case if you feel that you are not liable for the amount shown on the summons. However, the only legal reasons why a liability order will not be granted are that the amount has not been legally demanded or that it has been paid. It is easier, quicker and cheaper to sort out all matters before the hearing by contacting our Recovery Section.
When you attend court, the court staff will be available to direct you to the court room where the application will be heard. While every effort will be made to ensure the application will be dealt with on the date specified in the summons sent to you, in the event that there is insufficient court time for it to be heard on that day, you will then be given details of the date and time you are next required to attend court.
For independent advice and information you can contact your local:
Our Extreme Sports (3.31MB) programme offers high impact bespoke extreme and action sport activities that we can provide anywhere in the country for a wide range of clients. Whether this is in the local park or a major intenrational event, we can provide tailor made programmes of exciting and dynamic activities to meet your needs in order to have a show stopping event.
Regardless of the type of organisation you are, we provide specialist advice and assistance in deciding the most appropriate activities for your occasion, advice on health and safety matters, risk assessments information and even guidance on event management in relation to our activities.
Our Extreme Wheel’s team all have a personal interest in these activities from undertaking or competing in their own time to instructing in these extreme/action sports. We will provide an exciting and motivational experience to participants and therefore your event/sessions will be a highly memorable experience for the individuals who take part!
Our Extreme Wheels will be hitting the road this summer right across the District. So what are you waiting for, grab your helmet and let's go!
Wheeled Sports Open or Close
Wheeled sports are all the craze at the minute and we have a number of activities available for people of all ages and abilities to enjoy.
Mobile Skate Park
We provide a selection of mobile ramps, BMX bikes, skateboards and safety equipment. We also provide experienced staff throughout the session to ensure a safe but fun environment. Competitions can also be undertaken throughout the activity, providing all participants with new and challenging experiences
BMX Racing Roadshow
BMX Racing roadshows offer young people the opportunity to take part in the latest Olympic discipline. This activity can take place at a BMX track or a mock BMX track can be created on a field using ramps and cones. The BMX racing roadshow provides up to 16 BMX race bikes, full face helmets, elbow and knee pads, gloves, cones and ramps. Our coaches are British Cycling BMX Level 2 qualified, which is currently the highest BMX coaching qualification in the country.
Go-Ride is a British Cycling development programme that aims to improve the basic ability of young people's cycling skills and get them involved with their local cycling club. Go-Ride sessions can be delivered within school and community settings. The activities that are involved with the Go-Ride programme are progressive cycling games that are coached by qualified cycling coaches.
KMX Karting is still relatively new in this country but has proven to be very popular with young people and adults. KMX karts are three wheeled high performance sports trikes that are part go kart, part BMX. The KMX Karts come in two sizes and are fully adjustable to cater for young people from the ages of 6+.
Whacky Wheels give people of all ages the opportunity to experience weird and wonderful wheeled contraptions. This product brings together a unique selection of equipment that people may never get the chance to use anywhere else.
Our mountain bike rides are fun and exciting for nearly any age and can be delivered almost anywhere. Our instructors are able to create rides that suit nearly all ability levels. We provide all the equipment needed for the rides and have a fleet of 20+ mountain bikes of different sizes. Also during the darker times of the year, this unit can offer night time rides using the latest high powered mountain bike lights. This gives a high adrenaline fueled experience to the participants!
Action Sports Open or Close
Our Action Sports activities are fast, furious and a huge amount of fun for anyone age 7+
Body Zorbing is physical, exhilarating, and enormous fun for all ages. The user slides into a harness in the middle of a inflatable ball or bodyzorb and can then safely collide with other users, roll, fall, headstand, battle and bounce without risk of injury, great exercise and energetic!
Upto 10 people can participate at any one time. This activity is suitable for indoor venues such as sports halls or flat grass surfaces.
Master Blaster Laser Tag
Never mind going to a laser quest experience, let our Master Blaster mobile laser tag arena come to you! Ten participants can experience an exciting range of games either as individuals or as part of a team. This is suitable for both indoor and outdoor locations at a venue of your choice. This activity requires 15m x 15m area and for outdoor venues requires a flat grass surface.
Mobile Climbing Wall
Our mobile climbing wall offers participants, whether they are beginners or more advanced climbers, the opportunity to challenge themselves on our all ability wall.
As for the diddy climbers we can offer our baby bouldering wall for these energetic participants to scamble over! This unit is high impact and is always popular at events and can turn up to almost any venue to provide your very own extreme vertical activity.
Our cycle maintenance trailer is our newest unit which offers young people and adults the chance to gain the knowledge they need to keep their bikes maintained. This unit offers basic introductory sessions to an advanced programme of courses.
Power kites have safety systems, so that there is very little risk involved, which is ideal for people participating in this exciting sport for the first time.
Ambition Mediation Services Open or Close
Mediation is used to help people to resolve / work out conflict within their housing and prevent people becoming homeless. The mediation service we offer is completely impartial (not on anyone’s side) and we are not here to judge. The aim of the service is to help you find a solution that is acceptable to all the people involved.
Clients will need to live in one of the four authority areas Bolsover, Chesterfield, Derbyshire Dales or North East Derbyshire.
We aim to help:
Young people who have run away from home
Young people who are about to be kicked out of home
Young people who are experiencing conflict with their family and have been asked to leave which may result in them becoming homeless
Young people who want to leave home without conflict
Young people who want to get back in touch with their family since leaving home
The mediation service is now up and running, and referrals are being taken from front line Housing Options Teams, MAT Teams and Social Services.
To assist you in referring applicants for mediation we’ve put together a short guide of things to check before referring clients for mediation which you can download below.
If you have any further queries about the service please don't hesitate to contact us.
North Derbyshire Housing Ambition Co-ordinator
Tel: 01246 217319
Employment Ambition Open or Close
Employment Ambition is a new project covering North East Derbyshire, Chesterfield, Bolsover, Derbyshire Dales and Bassetlaw Local Authority areas. Funded through the Sheffield City Region funding initiative, The project has been set up to:
Support young people aged 18-24 who are looking for work, claiming JSA and living within the five local authority areas
Provide tailored, person centred support, including a dedicated key worker for each young person
Raise aspirations and motivation through individual development plans
Remove and reduce barriers to ensure success, including reimbursement of expenses
Provide in work support for up to 26 weeks to ensure sustainable employment outcomes for young people
Access to a dedicated mental health support worker, finance and debt advisor, and housing and homelessness support
Back to work savings premium of up to £500 once a young person moves into work
Ambition is the No. 1 service for young people. Get in touch today on 01246 217833 to discuss how we can help you achieve your ambition!
Housing Advice for Young People Open or Close
Leaving home is a big step for most young people and needs to be planned. There are three main things that you need to think about:
What type of property will you live in?
Can you afford to move?
Are you ready to live on your own?
The hardest way to leave home for the first time is in a crisis or after a big arguement, of course sometimes people have to leave home for their own safety, but in most cases it is better either stay at home or to take some time to plan your move.
If you would like further advice about your housing options then please contact your local council and ask to speak to their Housing Options Team or Homelessness Prevention Team.
Chesterfield Borough Council 01246 345825
North East Derbyshire District Council 01246 231111
Bolsover District Council 01246 242424
Derbyshire Dales District Council 01629 761311
If you need assistance outside office hours contact the Emergency Duty Team
(after 5pm Monday – Friday and at weekends)
Tel: 01629 533190
If you are thinking about leaving home the leaflet here outlines all the things you need to consider before leaving.
Housing Ambition Strategic Partner’s Forum Open or Close
The HASP forum is an ongoing group with meetings held every other month. The next meeting will be held on:
The forum is for managers whose staff will engage with 16 – 24 year olds.
The key aim of the forum is to facilitate and increase joint working around young people and housing between the four authorities North East Derbyshire, Chesterfield, Bolsover & Derbyshire Dales in order to both save money and improve outcomes for young people.
Minutes from previous meetings:
Positive Pathway Open or Close
Is about giving parents and young people the relevant and realistic information they need to come to their own decisions. Evidence shows that young people are staying at home longer where this is an option. Understanding what the housing options are in the local area and being able to plan for the future is important for all young people and their families. Identifying gaps in supply and meeting the needs of those who have no option to remain at home is a key role for public authorities and housing providers.
The Positive Pathway framework proposes a universal offer of access to information and advice for young people and their families or carers to help them understand the housing options available and to inform decisions they make.
For those at risk of homelessness or unable to meet their housing needs through their own resources and networks there is a need to advise, assist and provide access to planned options at an early stage before a crises emerges. For those facing homelessness there should be an integrated service response, with access to a range of supported housing options via a targeted and integrated single point of entry.
Resources and Referrals Open or Close
The aim of the Universal referral is to strengthen working together and the implementation of a coherent pathway for North Derbyshire.
The flowchart at the bottom of this page should make it clear how the process will work and under what circumstances the form should be used.
We will not expect all parts of the form to be completed in all cases, as you will see from the flowchart Housing Ambition will triage the referral to make sure it goes to the correct partner(s). Please send any referrals to:
The documents below contain information on all services available to young people across North Derbyshire and were compiled from mapping exercises.
Please click on the links below for further information on the services available for young people:
Schools Projects Open or Close
Housing Ambition delivered a successful Schools Homelessness Prevention Project over the academic year 2015/16. Visiting 16 schools across Chesterfield, North East Derbyshire, Bolsover & Derbyshire Dales areas to deliver a 1 hour lesson to pupils aged from aged 12 – 16.
The project reached almost 3,000 students in total and covered topics such as the reasons young people can become homeless, housing options, budgeting and money and where to go for advice.
Please see our School Statistics for a full breakdown of communications with the schools.
The ways in which a schools homelessness prevention project can be delivered county wide are currently being looked at so more information on this will follow.
f you would like further information on schools project or if you would like us to come and speak to any young people you are working with, please don’t hesitate to get in touch via the contact on this page.