Council Leader, Steve Fritchley has moved to reassure residents that we are doing everything we can to prevent the spread of the Coronavirus and ensure essential services remain operational.

Councillor Fritchley said, “The health and wellbeing of our residents and staff is our top priority. We will continue to monitor Public Health England advice and work closely with them and our other partners to monitor developments and communicate the latest guidance and advice to help prevent the virus from spreading.”

In an effort to mitigate the spread of the virus and protect the public and our staff, we are planning a shut-down of non-essential services for four working days during the Easter week.

The Easter period is traditionally a time when families are off together resulting in less of a demand for council services and the partial shut-down of services will help us restrict the spread of the virus and allow us to test our business continuity plans. These dates are subject to change depending upon the national picture and information from Public Health England.

Services such as waste and recycling collections, benefit claims and payments, essential housing repairs, central control, contact centre and mobile wardens will continue to operate as normal, but other services such as leisure, planning and economic development will be suspended.

Councillor Fritchley added, “The situation is fluid and is subject to change. But I want to reassure people not to panic, that we have a plan and are putting these plans into action by doing all we can to protect people. Essential services will continue so we can make sure the vulnerable are cared for and that critical frontline services are prioritised in the event that resources become stretched as a result of the Coronavirus.”

We have also taken the additional steps of:

  • cancelling all formal and non-essential meetings and events;
  • continuing to work with our partners and stakeholders to mitigate the risks and ensure our business continuity arrangements are fit for purpose;
  • sharing information about good hygiene practices  directly with all employees;
  • ensuring that our facilities are cleaned more frequently.

Regular updates will be published on our website as well as on our Bolsover TV channel and social media platforms.


Q and A
From Thursday 9 April at 5pm to Monday 20 April at 9am, the following applies but may be subject to change depending upon the national picture.

Council Buildings
All council buildings will be closed to the public. You can still telephone us on 01246 242424 for emergency.


The following services will be operational during this period

  • Waste and Recycling – fully operational
  • Grounds maintenance – partially operational to deal with essential areas
  • Street cleansing – partially operational to deal with health and hygiene issues such as emptying town centre bins
  • Environmental Health – partially operational to deal with essential requests
  • Contact Centre – partially operationally and contact can only be made via telephone on 01246 242424.
  • Housing repairs – partially operational to deal with emergency repairs
  • Housing/Homelessness – partially operational to deal with emergency cases
  • Benefit claims and payments – partially operational to ensure any payments are made on time and any new urgent claims are dealt with.
  • Mobile Wardens – full operational
  • CAN Rangers – fully operational
  • Business parks – fully operational

Leisure bookings

All leisure bookings will be cancelled during this period. Our leisure staff will contact all those with bookings and alternative dates will be offered. 

Our Go! Active leisure facility will be closed from 9pm on Thursday 9 April to 6am on Monday 20 April. The Easter Sports Splash holiday Scheme has been cancelled. For any party bookings an alternative date or a full refund will be offered. For all membership enquiries please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Outreach Sports Sessions

With immediate effect the follwoing outreach sports sessions have been cancelled:

  • Friday night Premier League Kicks sessions held at Castle Leisure Park from 5:30-6:30pm cancelled until further notice
  • Youth of Barlborough on Wednesdays 7 – 9pm, cancelled until further notice
  • Whitwell Youth Hub on Tuesdays 7 – 9pm, cancelled until further notice (venue closed)
  • Whitwell Pick n Mix 50+ Social Activity Hub on Tuesdays 10am – 12noon, cancelled until at least Tuesday 7 April.(venue closed)
  • Creswell family cycle rides - cancelled until further notice

Benefit claims and payments

All benefit claims and payments will continue as normal.

What are we doing?

Our Senior Management Team are meeting every 2-3 days to discuss operational requirements and national guidance to ensure our essential services are still operational and our business continuity plans are put into practice.

Who to contact

For more information, please visit:


Everyone is reminded to follow Public Health England advice to help prevent the spread of infection:
Wash your hands more often for 20 seconds. Soap and water is the best way to do this.
Wash your hands:

  • when you get to work or arrive at home
  • after you blow your nose, sneeze or cough (make sure you cough or sneeze into a tissue and then bin it)
  • before you eat or handle food


What's on

No events
Coronavirus Latest

From w/c 30 March 2020 green bin collections will be suspended. 

For the latest on how the Coronavirus is affecting our services, local businesses and our communities including business grant schemes please visit our dedicated webpage or complete our form if you require help or support due to self-isolation. 


Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.



Go to top