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National Customer Service Week 7th – 11th October 2019

National Customer Service Week recognises and celebrates excellent customer service. You can find out more about the services we offer, by visiting our offices on the dates below.

South Normanton Contact Centre

  • Wednesday 9th October
    • 10am-3pm - Planning
  • Thursday 10th October
    • 9am–4pm - Housing and Community Safety
  • Friday 11th October
    • 9-11am - Benefits
    • 10am-12noon - Universal Credit drop in sessions with Citizens Advise Bureau
    • 1-4pm - Recycling

Shirebrook Contact Centre

  • Monday 7th October
    • 9am-2pm - Property Services
    • 2-4pm - NG20
  • Tuesday 8th October
    • 9-11am - Benefits
  • Wednesday 9th October
    • 12-4pm - Recycling
  • Thursday 10th October
    • 10am-3pm - Planning
    • 10am-12noon – Universal Credit drop in sessions with Citizens Advise Bureau
  • Friday 11th October
    • 9am-4pm - Housing and Community Safety
    • 9am-12noon - Equality Officer

Clowne Contact Centre

  • Monday 7th October
    • 10am-3pm - Planning
  • Tuesday 8thOctober
    • 9am-4pm - Housing and Community Safety
    • 10am-12noon - Universal Credit drop in sessions with Citizens Advise Bureau
  • Wednesday 9th October
    • 9-11am - Benefits
    • 11am-4pm - Property Services
  • Thursday 10th October
    • 9-11am - Benefits
    • 11am-4pm - Recycling
  • Friday 11th October
    • 10am-3pm - Planning
    • 12-3pm - Equality Officer

Bolsover Contact Centre

  • Monday 7th October
    • 9-11am - Benefits
  • Tuesday 8th October
    • 10am-3pm - Planning
  • Wednesday 9th October
    • 9am-4pm - Housing and Community Safety
    • 10am-12noon - Universal Credit drop in sessions with Citizens Advise Bureau
  • Friday 10th October
    • 9am-12noon - Recycling

 

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Beauty Industry - Prime Minister Boris Johnson has announced that face treatments in beauty salons, spas and mobile/home-based beauty businesses in England will not resume tomorrow (August 1) as previously suggested, due to rising coronavirus R rate. The PM said the Government has decided to put the brakes on the proposed easing of restrictions, which were due to take place tomorrow, with all additional close-contact beauty treatments postponed until at least Saturday, 15 August. Read more.

Electric Charge Points - If you would like to request an electric vehicle charge point in your street or local area or have a query about them, please email our regeneration team.

 

Business Grants Funds: programme closure

Small Business Grant Fund/Retail, Hospitality & Leisure Grants Fund/Discretionary Grant Fund

  • Grants totalling £12,907,000 have been made to 1,194 businesses premises in our district.
  • These grants have been vital to our local economy – helping ensure the survival of shops, cafes, restaurants and many other businesses.
  • We are in the final stages of this programme. The vast majority of eligible businesses have now claimed grants.
  • If you think that you are eligible, but have not yet been in touch with us about this, please do so as soon as possible. Please contact us on Revenues@bolsover.gov.uk
  • Given the schemes’ success, in that over 98% of eligible businesses in our district have received grants, we will be closing the Small Business Grant Fund, the Retail, Hospitality & Leisure Grants Fund and the Discretionary Grants Fund by Friday 14 August 2020. Allowing for any final payments to be paid by the scheme deadline of Friday 28 August 2020.

 

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