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After achieving Investors in People (IIP) accreditation in August 2008 we committed ourselves to maintaining the standard and introduced a number of improvements. In 2009 the national standard was changed and a new assessment process introduced. In July 2011 we were re-assessed against the new standard and notification was received in August 2011 that we had achieved IIP recognition at Silver level.

IIP is a national standard that seeks to encourage organisations to develop their people and ensure that everyone performs well. To achieve this, people need the right knowledge, skills and motivation to work effectively. The Standard provides a framework to ensure that organisations achieve this. The Standard is split into three criterion as below:

  1. Plan – develop strategies to improve the performance
  2. Do – take action to improve the performance
  3. Review – evaluate and improve performance

The Standard focuses on issues such as:

  • The effectiveness of appraisals
  • How learning and development is identified
  • What induction processes we have for new starters or those changing jobs
  • The opportunities available to employees to suggest improvements
  • What support managers provide to individuals and teams
  • How the Council and managers communicate with employees
  • How learning and development is evaluated to ensure value for money
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