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Contact Us

Telephone 01246 242424


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to see what services we are responsible for

 

Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)

 

Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA

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Community Action Network (CAN) Rangers provide a highly visible, uniformed, presence in residential and public areas, town centres and high crime areas.

Unlike Police Community Support Officers (PCSOs), the CAN Rangers do not have any police powers. Rather, they are meant to be the eyes and ears of the community, looking to improve the quality of life of an area and help it along the path to regeneration. They will also try to resolve anti social behavioural issues in the initial stages.

As well as providing a link between local residents and key agencies such as the local authority and the police, the CAN Rangers also undertake initiatives to provide education and advice on tackling environmental issues such as litter, graffiti, dog fouling and can issue Fixed Penalty Notices of ¬£50 for such offences.

Anti Social Behaviour (ASB) covers many types of actions from low-level persistent nuisance to serious public disturbance. It covers the following:
  • behaviour that can cause nuisance and annoyance
  • behaviour likely to cause harassment, alarm or distress
  • behaviour which creates significant and persistent problems in neighbourhoods
  • behaviour which leaves communities feeling intimidated and afraid.

Anti social behaviour includes a range of problems – noisy neighbours, abandoned cars, vandalism, graffiti, litter and youth nuisance.  Together with the Community Safety Partnership, we recognise that the behaviour of a persistent minority can ruin the lives of individuals and damage whole communities. It can hold back the regeneration of our most disadvantaged areas, creating the environment in which crime can take hold.

If you are experiencing anti social behaviour and this is being caused by someone in your neighbourhood your first point of contact should be through our Contact Centres or in the case of an emergency contact the Police on 999.

Other information on anti social behaviour can be obtained from the following organisations:
 

The Community Trigger gives those affected by anti-social behaviour, the right to request an Anti-Social Behaviour Case Review of the response to their reports of anti-social behaviour.  The Community Trigger should only be used if you think your concerns have not been dealt with, or acted upon, by agencies.

Community Trigger can be used if:

You have reported three or more related incidents of anti-social behaviour, within the last six months, or Five separate individuals have reported related incidents of anti-social behaviour, within the last six months. 

In order to use the Community Trigger to request an Anti-Social Behaviour Case Review, you must submit a completed application form. Please use the application form located in the document links section.

When a completed Community Trigger Application Form is received, we will acknowledge receipt of your request for an Anti-Social Behaviour Case Review, within five working days.

We will review the information you have provided, to determine whether your case meets the Community Trigger threshold. If it does, an Anti-Social Behaviour Case Review will take place.We will inform you of the outcome and recommendations of the Anti-Social Behaviour Case Review.

For a full detailed guide to community trigger please download the guidance form from the document links section.

Community Safety Partnerships (CSP) were set up as statutory bodies under Sections 5-7 of the Crime and Disorder Act 1998.

Bolsover Community Safety Partnership is a multi-agency partnership working together to tackle crime and disorder in the district and is made up of the following organisations (responsible authorities):

The responsible authorities work together to develop and implement strategies to protect their local communities from crime and to help people feel safe. They work out local approaches to deal with issues including antisocial behaviour, drug or alcohol misuse and re-offending as well as Crime and disorder. They also work with others who have a key role, including community groups, schools and registered local landlords.

The CSP works to a Community Safety Partnership Plan 2017-2020 (393kb) which is reviewed by the end of March on an annual basis. 

We are aware that agencies cannot be effective by working alone and we need the support of the local communities in helping to identify problems and formulate appropriate solutions.  Local communities also need to be involved in local crime prevention activities we undertake. For example, by taking up the crime prevention advice provided.

We have published our latest newsletter (602kb) that features information on what the Community Safety Partnership has been doing, an update on the CSP Plan and some useful numbers. Please also find a copy of the Police and Crime Commissioner's Council Tax Budget Summary here for 2018-2019.

 

Each of us can play an important part in reducing overall crime levels, by taking action to reduce the likelihood of becoming a victim of crime ourselves by taking on board crime prevention advice.

This can be done by making sure our homes and vehicles are secured, keeping valuables in a safe place, and making sure property is marked. We can also improve our personal safety by keeping wallets and purses, mobile phones and other items from view that are of interest to the opportunist thief.

Here is a link to more detailed Crime Prevention Advice

Parish & Town Councils contacts

  • Tel: 01246 242499
  • Email: 
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