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Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)

Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA
Telephone 01246 242424

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Go!Active @ The Arc

Leaving home is a big step for most young people and needs to be planned. There are three main things that you need to think about:

  1. What type of property will you live in?

  2. Can you afford to move?

  3. Are you ready to live on your own?

The hardest way to leave home for the first time is in a crisis or after a big arguement, of course sometimes people have to leave home for their own safety, but in most cases it is better either stay at home or to take some time to plan your move.  

If you would like further advice about your housing options then please contact your local council and ask to speak to their Housing Options Team or Homelessness Prevention Team.

Chesterfield Borough Council                 01246 345825
North East Derbyshire District Council     01246 231111
Bolsover District Council                        01246 242424
Derbyshire Dales District Council            01629 761311

If you need assistance outside office hours contact the Emergency Duty Team
(after 5pm Monday – Friday and at weekends)

Tel: 01629 533190

If you are thinking about leaving home the leaflet here outlines all the things you need to consider before leaving.

The aim of the Universal referral is to strengthen working together and the implementation of a coherent pathway for North Derbyshire. 

The flowchart at the bottom of this page should make it clear how the process will work and under what circumstances the form should be used.

We will not expect all parts of the form to be completed in all cases, as you will see from the flowchart Housing Ambition will triage the referral to make sure it goes to the correct partner(s).  Please send any referrals to:

This email address is being protected from spambots. You need JavaScript enabled to view it.

The documents below contain information on all services available to young people across North Derbyshire and were compiled from mapping exercises.  

Ambition Universal Referral 2016

Universal Referral Flowchart

Pathway Plan 

Please click on the links below for further information on the services available for young people:

Employment Ambition is a new project covering North East Derbyshire, Chesterfield, Bolsover, Derbyshire Dales and Bassetlaw Local Authority areas.  Funded through the Sheffield City Region funding initiative, The project has been set up to:

  • Support young people aged 18-24 who are looking for work, claiming JSA and living within the five local authority areas

  • Provide tailored, person centred support, including a dedicated key worker for each young person

  • Raise aspirations and motivation through individual development plans

  • Remove and reduce barriers to ensure success, including reimbursement of expenses

  • Provide in work support for up to 26 weeks to ensure sustainable employment outcomes for young people

  • Access to a dedicated mental health support worker, finance and debt advisor, and housing and homelessness support

  • Back to work savings premium of up to £500 once a young person moves into work

Ambition is the No. 1 service for young people. Get in touch today on 01246 217833 to discuss how we can help you achieve your ambition!

The HASP forum is an ongoing group with meetings held every other month.  The next meeting will be held on:

The forum is for managers whose staff will engage with 16 – 24 year olds.  

The key aim of the forum is to facilitate and increase joint working around young people and housing between the four authorities North East Derbyshire, Chesterfield, Bolsover & Derbyshire Dales in order to both save money and improve outcomes for young people. 

Minutes from previous meetings:

July 2016

May 2016

March 2016

January 2016

November 2015

Mediation is used to help people to resolve / work out conflict within their housing and prevent people becoming homeless. The mediation service we offer is completely impartial (not on anyone’s side) and we are not here to judge.  The aim of the service is to help you find a solution that is acceptable to all the people involved.

Clients will need to live in one of the four authority areas Bolsover, Chesterfield, Derbyshire Dales or North East Derbyshire.

We aim to help:

  • Young people who have run away from home

  • Young people who are about to be kicked out of home

  • Young people who are experiencing conflict with their family and have been asked to leave which may result in them becoming homeless

  • Young people who want to leave home without conflict

  • Young people who want to get back in touch with their family since leaving home

The mediation service is now up and running, and referrals are being taken from front line Housing Options Teams, MAT Teams and Social Services. 

To assist you in referring applicants for mediation we’ve put together a short guide of things to check before referring clients for mediation which you can download below.

If you have any further queries about the service please don't hesitate to contact us.

Mediation Policy

Mediation Information

Mediation Referral Form

Jo Hayes
North Derbyshire Housing Ambition Co-ordinator
This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel: 01246 217319

Extreme Wheels

  • Tel: 01246 593059
  • Email: 
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Alt. tel: 01246 593041
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