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Telephone 01246 242424


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to see what services we are responsible for

 

Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)

 

Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA

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 A fixed penalty notice is a fine and an opportunity for an offence not to be taken further to court.

If one of our authorised officers believes you have committed an offence then they could prosecute you for the offence. However, a fixed penalty fine will usually be issued instead unless you have received one previously.

A fixed penalty fine is a method of allowing the person who has committed an offence the opportunity to discharge any liability to conviction for that offence. On payment of the fixed penalty fine, we cannot prosecute you for the offence but if payment is not received then we will prosecute you for the original offence.

How to pay

Please quote the red FPN reference number at the bottom of the notice to ensure your payment is processed quickly.

You can pay by cash cheque or debit card at any of the council offices, by telephone: 01246242424 to pay using a debit card or by post. Cheques can be made payable to Bolsover District Council with your name and address on the back. Please include the notice with the payment.

For more detailed information on Fixed penalty notices see our FAQ's here. We also produce quarterly stats for the FPN's issued. July - September 2018 can be viewwed here.

 

 

Abandoned vehicle reports are increasing. If you abandon a vehicle you could receive a fixed penalty of £200 or face prosecution. Remember, unless your car is a complete wreck, it might still be worth something, so you should consider scrapping it or donate it to charity.

To report an abandoned vehicle, visit our Do it Online pages. Please ensure you do not report a vehicle that is not abandoned as it takes up valuable time to investigate.

Where a vehicle's causing an obstruction, or is dangerously parked, you should call the police on 101. 

If it is in relation to a parking offence then you should report it to Derbyshire District Council.

To report a vehicle that is untaxed or uninsured, please contact the DVLA.

There is strict criteria that a vehicle must meet in order for us to consider it as abandoned. If a vehicle meets the criteria and does appear to be abandoned we will work with the DVLA to identify the owner. We may serve a notice giving the owner between 24 hours and 7 days to remove it (depending on the condition of the vehicle). If a vehicle is assessed as being in a dangerous condition i.e burnt out or a wreck, it will be removed immediately.”

 
You can report dog fouling using the Do it Online form here.
 
Dog fouling is a major problem, and one we are actively targeting to reduce. Please report any dog fouling incidents to us via our online service.

If you are a dog owner, some of the responsibilities you should adhere to are:
 
  • Carry a means to clear up mess after your dog. Poop bags are available free from Council Offices.
  • Dispose of the waste correctly. Please click on the ‘Find My..’ button to find your nearest dog bin.
  • Never let your dog out in public on its own.
If you’re dog is picked up by our Dog Warden you will have to pay to get your dog back. If you are caught letting your dog foul without clearing it up you may face a fixed penalty notice of £50 or a court fine up to £1,000.
Please report incidents of dog fouling via our ‘Do it Online’ service, where you will be treated in confidence. Please provide as many details as you can to help our enforcement staff convict the offenders.
 

You can report a dead animal using the Do it Online button on this page.

Our street cleansing team will collect dead animals from the highways and footpaths throughout the District. All livestock carcases must be disposed of at Department for Environment, Food and Rural Affairs (DEFRA) approved premises.

From October 2011, the water and sewerage companies (see below) became responsible for the private sewers and lateral drains. There are some exceptions, so it's best to check with your water company if you are at all unsure.

The change meant you are now only responsible for the drainage pipe which serves your own property. Sewer pipes which are shared by more than one property, or run beyond your property boundary, are your water authorities responsibility. The new rules will stop you being charged for costly repairs for issues that aren't your fault.

As well as the private drains serving a single home or business within the boundary of the property, there are a few other types of pipes that are not covered by the Regulations and will remain the responsibility of the current owners after 1 October 2011. These are:

  • Water supply pipes within your property boundary
  • Existing surface water sewers that drain directly to watercourses
  • Privately owned sewage treatment works and pipes connected to them
  • Privately owned septic tanks and cesspits (including all associated pipes even if serving more than one property)
  • Private pumping stations

If you have a problem related to the above you should contact Severn Trent Water or Yorkshire Water.

Blocked Drains

Private Properties

We will no longer attend to blockages in private drains.

Private customers should contact their Water Authority to determine if the blockage is in the public sewer or private drain, even if located within the boundary of their property. If the Water Authority determines that the problem is in the private drain then you will need to arrange and pay for a private contractor to attend. We will not recommend specific contractors, so we would advise you to look through the relevant business directories.

Council Owned Properties

As a responsible landlord, we will continue to deal with blockages in our properties and these should be reported to us immediately. If we suspect the blockage lies in a public sewer we will contact the Water Authority otherwise we will attend to the blockage ourselves.

Benefits & Council Tax Support contacts

  • Tel: 01246 242436
  • Email: 
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  • Alt. tel: 01246 242446 (LHA Hotline)
  • Alt. tel: 01246 242438 (Landlord Hotline)

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