enfrdeitptrues

Contact Us

Telephone 01246 242424


click here
to see what services we are responsible for

 

Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)

 

Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA

FlickrTwitter
Instagram

When is my bin collection?

Find my Councillor

My Area

See what services are available in your area

Go!Active @ The Arc

 

We provide advice and treatment services covering a range of domestic pests such as rats, mice, fleas and wasps. This service is for domestic premises only and adheres to our Pest Control Policy (194kb). No treatment in commercial premises will be undertaken. Please click here for Pest Control informatino for residents.

The pest control service will be provided within the boundary of domestic premises only for the eradication of:

Treatment Timescale for appointment Charge

Rats inside your property

1 working day No charge
Rats outside your property 5 working days No charge
Bed Bugs 5 working days Standard Fee £46.23 
Out of Hours Fee £60.45
Cockroaches inside your property 5 working days Standard Fee £46.23 
Out of Hours Fee £60.45
Fleas inside your property 5 working days Standard Fee £46.23 
Out of Hours Fee £60.45
Mice inside your property 5 working days No charge
Wasps 5 working days £46.23
Advice and Guidance 2 working days No charge

If you need to pay for a treatment you can do so by debit card over the phone whilst you make an appointment for your treatment. Out of hours service is only available in emergency circumstances and is at the discretion of the Joint Assistant Director of Environmental Health. Every person requesting the service will be charged including Council tenants, private tenants, owner occupiers and landlords. Contact us for further advice.

Invasive Species
Please see the information factsheet for dealing with pests such as invasive weeds like Japanese Knotweed, Himalayan Balsam and Giant Hogweed. If you think you have Japanese Knotweed or need help in identifying it, please see our factsheet.

Non Native Species

Asian Hornet

There are several key features to look out for which will help you distinguish between Asian hornets, and our native European hornet, Vespa crabro:
•The Asian hornet is smaller, with queens up to 30 mm, and workers up to 25 mm in length. European hornet queens can reach 35 mm
•A key feature of Asian hornets is its almost entirely dark abdomen except for the 4th segment which is yellow. European hornets, on the other hand, have a brown and yellow striped abdomen (see below)
•Whereas the legs of European hornets are dark, Asian hornets have bright yellow tips to their legs
•Asian hornets are only active during the day, unlike our native hornet which is most active at night

If you think you may have spotted an Asian hornet please either email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

Licensing & Permits contacts

  • Tel: 01246 217877
  • Email: 
    This email address is being protected from spambots. You need JavaScript enabled to view it.
Go to top