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Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)

Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA
Telephone 01246 242424

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Go!Active @ The Arc

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We designated the Markland and Hollinhill Grips Conservation Area (2.57MB) on the 10th July 1991. An amendment to the boundary of the conservation area was approved in April 2009, the effect of which was to exclude the Clowne sewage treatment works from the Markland and Hollinhill Grips Conservation Area.

The Markland and Hollinhill Grips Conservation Area is recognised as an area with special architectural, historic, archaeological, geological and natural history interest the character and appearance of which it is desirable to both preserve and enhance.

We have prepared a Conservation Area Appraisal and Management Plan (955kb) for the area.

The document defines the special character and appearance of the area by assessing the architectural, historic, archaeological, geological and natural history interest and provides guidance on the implementation of certain saved policies in the Bolsover District Local Plan and formulates management proposals for the preservation and enhancement of the Markland and Hollinhill Grips Conservation Area.

The implementation of the management of the conservation area is set out in our Historic Environment Scheme.

Business rates

  • General Business Rates Information Open or Close

     From the 15th February 2018 and to comply with regulation, the Authority will not be able to process card payments from customers using the web browsers listed here.

    Business Rates or National Non-Domestic Rates (NNDR) is a national tax collected from all occupiers or owners of non-domestic properties that appear in the Rating List.

    Commercial rental values are, in general, the basis for assessing the rateable value of business properties. The gross rate charge is calculated by multiplying the rateable value by the non-domestic rating multiplier.

    The Government sets the multiplier, whilst rateable values are assessed by the Valuation Office Agency, an executive agency of HM Revenues and Customs. The local authority bills and collects the Business Rates and pays it to the Government.

    Every 5 years a new rating list is compiled and all rateable values are re-assessed. The Government has implemented successive Transitional Relief Schemes following each of the 5-yearly revaluations to reduce the impact of changes in rateable values upon business ratepayers.

    The Rating List is available online via the Valuation Office Agency website.

    NNDR Explanatory Notes.

  • Pay Open or Close

    We offer several ways for you to pay your Business Rates (NNDR). Whichever way you choose to pay, please make sure you have your invoice or reference number to complete the transaction.

    • Direct Debit - this is the quickest and most convenient way to pay your bill. You can set up a Direct Debit by either telephoning us on 01246 242440 or by completing the Direct Debit (1.42MB) mandate.
    • Website - You can make payments on our website through our secure payments page

      Recent increases in the number of SSL related exploits have forced the PCI Security Standards Council to introduce new controls which are mandatory for organisations processing credit card payments.

      We recommend that you update your web browser to the latest version available in order to continue using our online payments service. From the 15th February 2018 and to comply with regulation, the Authority will not be able to process card payments from customers using the web browsers listed here.

    • Cash/Cheque - You can pay by cash or cheque directly at any of our Contact Centres in Bolsover, Clowne, Shirebrook or South Normanton. Payment is required by 1st of each month from April to January.
    • Post - Cheques should be made payable to Bolsover District Council. Please write your invoice/reference number on the back of the cheque so that we can process your payment, and send to Bolsover District Council, The Arc, High Street, Clowne, Derbyshire S43 4JY. Please do not send post-dated cheques. Cash should not be sent by post.
    • Telephone/Internet Banking - You can pay through your own bank's telephone/on-line services
    • Debit Card - You can pay by Debit Card over the telephone. Please ring 0300 4560503 and follow the step-by-step instructions.  You can ring at any time, the service is available 24 hours a day 7 days a week. 

    We are able to accept payment by the following debit cards - Switch, Delta, Visa Electron and Maestro. Please note that we are not able to accept payment by Credit Card.

    Payments received up until 5pm on any working day (Monday to Friday) will normally be allocated to the account (Council Tax, Business Rates etc) by the next working day. Payments received after 5pm, or at weekends and on Bank Holidays will normally be allocated to the account by the following working day.


  • Rate Relief Open or Close

    A ratepayer is liable for the full non-domestic rate whether a property is wholly occupied or only partly occupied. Where a property is partly occupied for a short time, we will have discretion in certain cases to award relief in respect of the unoccupied part.

    Small Business Rate Relief. This relief is only available to ratepayers who apply to us and who occupy either:

    one property, or

    1. one main property and other additional properties providing those additional properties have rateable values less than £2,599. 
      The rateable value of the property mentioned in a), or the aggregate rateable value of all properties mentioned in b), must be under £17,999 outside London or £25,499 within London, on every day for which relief is being sought. If the rateable value, or aggregate rateable value, increases above those levels, relief will cease from the day of the increase.

    Ratepayers who satisfy these conditions will have the bill for their sole or main property calculated using the lower small business non-domestic rating multiplier rather than the national non-domestic rating multiplier that is used to calculate the liability of other businesses.

    In addition, if the sole or main property is shown in the rating list with a rateable value which does not exceed £12,000, the ratepayer will receive a percentage reduction in their rates bill for this property of up to a maximum of 50% for a property with a rateable value of not more than £6,000.

    If an application for relief is granted, provided the ratepayer continues to satisfy the conditions for relief that apply at the relevant time as regards the property and the ratepayer, they will not need to re-apply for relief in each new valuation period.

    Certain changes in circumstances will need to be notified to us by the ratepayer (other changes will be picked up by us). The changes which must be notified are:

    • the ratepayer taking up occupation of a property they did not occupy at the time of making their application for relief, and
    • an increase in the rateable value of a property occupied by the ratepayer in an area other than the area of Bolsover District Council which granted the relief. 
      Notification of these changes must be given to Bolsover District Council within 4 weeks of the day after the day the change happened. If this happens, there will be no interruption to the ratepayer’s entitlement to the relief. A notification that the ratepayer has taken up occupation of an additional property must be by way of a fresh application for relief; notice of an increase in rateable value must be given in writing.

    Charity and Registered Community Amateur Sports Club Relief . Charities and Registered Community Amateur Sports Clubs (CASCs) are entitled to 80% relief where the property is occupied by the Charity or CASC and is wholly or mainly used for charitable purposes of the charity (or of that and other charities), or for the purposes of the CASC (or of that and other CASCs). We have the discretion to give further relief on the remaining bill.

    Business Rates Mandatory Relief Form

    Business Rates Discressionary Relief From

    Non-Profit Making Organisation Relief

    We have the discretion to give relief to Non-Profit making organisations. 

    Hardship Relief. We have the discretion to give relief in special circumstances. 

    Pub Rate Relief - This has now been extended for a further year for 2018/19

    Please see notes (122kb) on pub rate relief. 

    Local Discretionary Rate Scheme.

    At the Budget on 8 March 2017, the Chancellor announced that the Government would make available a discretionary fund of £300 million over four years from 2017/18 to support those businesses facing the steepest increases in their business rates bills as a result of the revaluation. The Chancellor stated that local government is best placed to determine how this fund should be targeted and administered to support those businesses and locations within their area that are in the greatest need.

    Please see the notes attached for an outline of the scheme.

  • Rateable Value Open or Close

    Your premises will be given a rateable value by the Valuation Office Agency which we will use to calculate how much you should pay. The rateable value is then multiplied by a figure set annually by central government (known as the multiplier) to calculate the rates payable.

    Revaluation 2017
    All rateable values are reassessed at a general revaluation to ensure bills paid by any one ratepayer reflect changes over time in the value of their property relative to others. This helps maintain fairness in the rating system by updating valuations in line with changes in the market.

    The current rating list is based on the 2010 revaluation. The Government has confirmed that the next revaluation will take place in 2017 based on rental values at 1 April 2015.

    In the year of revaluation the multipliers are rebased to account for overall changes to total rateable value and to ensure that the revaluation does not raise extra money for government. Similarly, the change in the revaluation date to 2017 has no effect on the total amount of revenue raised from business rates.

  • Recovery and Appeals Open or Close

    The recovery of NNDR (sometimes called Business Rates), is governed by legislation. Some or all of this process will only apply to those who do not pay their NNDR on time.

    The Law Says... NNDR or Business Rates becomes due on the 1st April each year, however, under normal circumstances, the law allows payment to be spread over 10 months from April to January; the number of months allowed reducing as the year progresses.  You are only entitled to be sent one reminder for NNDR before losing your right to pay by instalments.

    This is how it works...

    1. On the first occasion that you fail to pay an instalment by the due date, (this is the date specified on your bill), a reminder will be sent to you.  If you pay the amount requested promptly at this stage and remain up-to-date with payments, then you maintain your right to instalments. If, however, having received a reminder you fail to pay the amount requested by the due date, a summons will be issued. The effect of a summons will be to immediately increase your debt, because court costs will be incurred, and you will lose the right to pay by instalments for the rest of the year, which means the whole of the Rates demand, which remains outstanding, becomes payable immediately.
    2. If you have had one reminder and paid it promptly, but then fail to pay by the due date on the second occasion, you will be sent a final reminder. This means you have now lost the right to pay by instalments for the remainder of the year, even if you brought your account up-to date on the previous occasion, and the whole amount outstanding for the year must be paid in full within 7 days.

    If you fail to pay the full amount, a summons will automatically be issued and court costs will be added to your account.  The full amount of the outstanding balance on your account and any court costs are then due and payable immediately.

    Please pay on time to avoid any problems or additional costs. Switch to paying by Direct Debit and reminders can be a thing of the past!
    If you are experiencing financial difficulties, please telephone us on 01246 242560 or any of the staff at your nearest Contact Centre as soon as possible. They may be able to help you. Do not wait until you are behind with your payments before seeking advice.

    For further information please see view our Recovery and Appeals FAQ


Advertising and sponsorship

Looking for a new way to advertise your business and increase your sales targets or revenue? 

We have a wealth of sponsorship and advertising opportunities to help you reach your target audience, whilst at the same time giving something back to the local community. These range from adverts in our publications to sponsoring a roundabout. If you wish to advertise or sponsor with us please refer to our Media Pack (1.78MB) and our Advertising and Sponsorship Policy (139kb) which details the types of advertising we will (and won't) accept and our terms and conditions. 


Business support and strategy

  • Advice and Assistance Open or Close

    We are committed to regenerating our towns and villages and by attracting investment such as The Coalite development as it provides much needed job opportunities and helps improve the local economy. We are keen to support any development proposals, whether they are an existing business looking to expand or a company looking to relocate to our district. We also work very closely with developers and local businesses to make sure we maximise any employment, skills and training opportunities for the benefit of local people.

    We have a team of people who will help to ensure developers and individuals receive good, factual advice, information and guidance to make their plans a reality and can also offer a bespoke support package to suit particular needs and will also provide an aftercare management service beyond project inception.

    We also stage regular Business Network events throughout the year, giving businesses in Derbyshire the chance to share ideas and best practice, whilst also finding out about the latest funding streams or training opportunities available. So, if you have a business proposal or just want some help and advice, contact us now.


    As part of the Grow Your Workforce Service, the Staveley Jobcentre are hosting a Jobs Fair at the Markham Vale Environment Centre. Does your company have vacancies available or are you looking to recruit in the future?  If so, join us to meet people interested in local vacancies on Tuesday 30th January 2018 10am – 12:15pm

    To book a space please contact Suzy Taylor This email address is being protected from spambots. You need JavaScript enabled to view it. or tel. 01246 344825.


  • Apprentices Open or Close

    Apprentices must be aged 16 or over and combine working with studying for a work-based qualification - from GCSE's or equivalent up to degree level. They are an excellent way to find eager employees who will be trained up to a high level in order to provide them with the skills needed to perform their job. We work with partners to promote and recruit apprenticeships within the District and you may be able to get funding to help employ an apprentice. The Apprentices can be new or current employees and more detail can be found on Gov.uk website.

    Degree Apprenticeships

    Higher and degree apprenticeships are available at levels 4 to 7 and combine work with study and may include a work-based, academic or combined qualification or a professional qualification relevant to the industry. If you would like to find out more, please visit Gov.uk or Sheffield Hallam University.

    Apprenticeship Levy

    In April 2017 the way the government funds apprenticeships in England is changing. Some employers will be required to contribute to a new apprenticeship levy, and there will be changes to the funding for apprenticeship training for all employers.

  • Broadband Open or Close

    We believe access to super-fast broadband is vital to improve life for residents and it is vital for businesses growth and long term job creation in the District, that's why we are working with Derbyshire County Council (DCC) to try and improve broadband services.

    DCC's Digital Derbyshire programme is looking to improve the broadband infrastructure to allow better connection speeds and is working with BT to manage the rollout of BDUK funds to support greater access to faster connectivity. Digital Derbyshire also have a postcode tracker on their website so you can find out more about your area.

  • Business Growth Fund Open or Close

    A fund launched by Bolsover District Council at the start of 2016 has been helping businesses from across the District. So far nine businesses have benefitted from the fund, totalling approximately £71k towards their future growth.

    The Business Growth Fund (BGF) was initially limited to those areas not eligible for BNED LEADER Approach funding, but it has now been opened up to all businesses across the district.

    Grants of between £1,000 and £10,000 towards project costs are available (funding up to 90% of eligible costs) and will be awarded to businesses based upon their ability to achieve economic growth and/or jobs growth within the District.

    To discuss your proposal or find out more about BGF please contact the Economic Development Team : email This email address is being protected from spambots. You need JavaScript enabled to view it. or call on 01246 242512.

    All project activity will need to be completed by December 2018.

  • Employment & Training Open or Close

    Together with our partners we run a variety of schemes that help link local people with local jobs. 

    These include:

    • Ambition - The employment part of the Ambition scheme supports young people aged 18-24 into securing and sustaining apprenticeships, work experience and employment opportunities.
    • Apprenticeships - We work with partners and educational establishments to provide apprenticeships and traineeships for local young people.
    • Employer Engagement Programme - We support developers and employers with recruiting local people, the provision of local companies within the supply chain and connecting them with schools, colleges and universities.
    • Working Communities Project - This scheme is available to people, whether they are facing redundancy or are out of work, the opportunity to get one-to-one support, help and assistance with finding suitable employment. Please contact our Community Employment Advisor, 01246 217534 for more information.
  • Funding Open or Close

    To help businesses grow, we can provide access to or information on a variety of funding streams. The main ones for our District are:

    • Business Growth Fund - Funding for businesses across the district that are looking to achieve economic growth and/or job growth
    • D2N2 Growth Hub - Support for businesses in Derbyshire and Nottinghamshire focussed around key themes of business growth, access to finance, skills and employability, innovation, and export.
    • LEADER - Funding of rural projects in the local area
    • SCR Growth Hub - Support across six themed areas: Access to Finance; Skills and Training; Innovation; Export; Start-Up and Growth Demand.

    For information on other funding streams please see our information sheet or contact us.


  • Land and Property Open or Close

    If you are looking for the ideal site or premises for your business, The Bolsover District has an abundance of commercial/business space and development sites.

    We continue to identify employment land, commercial space and social infrastructure to help our business base continue to grow. For more information on business premises or new business spaces becoming available please contact us on the number on this page.

  • Networking Open or Close


    Bolsover Business Networking Events

    We host a number of networking events throughout the year aimed at local businesses and enterprises who can liaise with other businesses and help them grow. Our events are free and offer opportunities to get advice from leaders in the industry.

    Business support and funding programme advisors will be available to chat at the event. 

    Spaces are limited – for a full list of events coming up and how to register see the Eventbrite website here.

    For more information or questions about the events please call 01246 242512 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


    Clowne Business Forum

    This Forum hosts networking for businesses in Clowne, Creswell, Bolsover and surrounding areas through regular lunchtime meetings at local venues. Small annual membership charge, or pay as you go. Visit their website or telephone 07973 522 772

    Derbyshire, Nottinghamshire and Leicestershire Chamber of Commerce (DNLCC)

    The DNLCC offers a comprehensive programme of events, seminars and workshops throughout the year. These range from networking and social events through to business seminars and management training. Annual charge payable, or for individual events/training sessions. Visit their website or telephone 01332 851280

    The Greenhouse

    This Greenhouse organises events for creative businesses in Nottinghamshire and North Derbyshire – please refer to the website for further information.

    Federation of Small Businesses (FSB)

    Nottinghamshire and Derbyshire branch offers a range of services from lobbying on behalf of small businesses through to training and events. For further information please visit the website or call 0115 960 8997

    Manufacturing Advisory Service (MAS)

    MAS offer events to support manufacturing businesses. Please refer to the website for the latest event details. 

    Derby Hub

    Please visit their website or telephone 0844 770 5462

    Network Midlands

    Please visit their website or telephone 0116 210 1338

    East Midlands Incubation Network

    Please visit their website or telephone 01332 231 875

    Co-operative and Social Enterprise Development Agency (CaSE-da)

    CaSE-da holds events for prestart and established social enterprises. Telephone 0116 222 5010.

  • Regulatory Advice & Guidance Open or Close

     Starting your own business can be a daunting prospect, with a number of requirements, many of them legal, needing to be met. This discourages many potential business owners from even beginning.

    However, there is support available from a number of different agencies, who can help you to navigate through this, to give your fledgling business every chance of success.  This section can link you through to those agencies.

    In the first instance, it is recommended that everybody who is interested in starting a business, contacts the National Business Support Helpline, who can provide advice and guidance on a local and national level. 

    If you would also like some new premises for your business, please contact a member of the Economic Development team using the contact details on this page.

    If you would help on completing your self assessment tax returns, please see the guidance issued from HMRC here.

  • Small Business Saturday Open or Close


    This year’s Small Business Saturday on 2nd December achieved record spending across the UK, estimated to have topped £748 million. According to an American Express survey conducted in the 48 hours following the fifth annual shopping event, where shoppers were encouraged to support their local small businesses, spend jumped four per cent this year. This was aided by an 87% backing from local authorities, up from 80% a year earlier. Furthermore, 56% of customers who were surveyed said they spent more than usual on the day and over 115,000 tweets were published about the event, trending at number one in the UK.

    The event occurs on the first weekend of December, thought to be one of the busiest weekends of the year. Notable figures and organisations including London Mayor Sadiq Khan, Alexa Chung, the Federation of Small Businesses and Enterprise Nation also pledged their support for Small Business Saturday. It was also backed up by a high profile television advert running at peak times over the weekend, with support from recognisable faces like Fred Sirieix and Billie Piper.

    “In its fifth year, Small Business Saturday has once again seen a boost in spending with Britain’s small independent businesses,” Small Business Saturday campaign director Michelle Ovens said. “There’s been a phenomenal response from small businesses in communities across the UK again this year so it’s fantastic that a record amount was spent with them this Small Business Saturday.”

    Bolsover District Council has put economic growth at the heart of its ambition and priorities, as seen by the launch of its ‘Growth Strategy – Unlocking our Growth Potential’  and is keen to work with businesses of all sizes and sectors across the District. For further information, or to speak to the Economic Development Team, please call 01246 242512 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


Business Contacts

Business Contacts

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