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Telephone 01246 242424

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Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)


Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA


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Telephone Dialling

The Authority has recently changed our Automated Payment telephone number to comply with Ofcom regulatory changes. The number to dial now is 0300 4560503 and will cost no more to call than a normal geographic number.  This number is available 24 hours a day.

Identify your community’s grot spot!

Following a national clean-up for the Queen’s birthday earlier this month, we are urging local residents to take inspiration from the event by identifying their local grot spots.

We want people to take pride in their community, not just now, but all year round, by identifying which areas have the most litter then get in touch with us to find out how we can support local communities in undertaking local litter picking events. 

As well as loaning equipment, such as high visibility vests, litter picking tongs and rubbish bags, we will also pick up the litter collected. cartoon of children picking up litter

Cabinet Member for the Environment, Councillor Brian Murray-Carr said, “We spend an awful lot of time and effort in making our streets and countryside neat and tidy but we can’t be everywhere at once.

“This is a wonderful opportunity for communities to join together to make our towns and villages cleaner places to live and I’d encourage as many individuals, community groups and organisations as possible to take part.”

A national campaign was launched last year, to clean up Britain in time for the Queen’s 90th birthday on 21 April 2016 and we are hoping residents will carry on this good work by cleaning up their communities - with our help.

Contact our street cleansing team via This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01246 242424 with information about the clean-up event you are planning, to find out if we can be of assistance.

Date issued: 18 February 2015

Work Starts On New Contact Centre 

Work on refurbishing our new Contact Centre in Bolsover has started.

The Contact Centre is due to be relocated from its current location in Sherwood Lodge to the former Natwest Bank property on Cotton Street.

Contractors Beauforts are undertaking a six-week refurbishment programme that will see the property transformed and become home to not only the Authorities Contact Centre, but also host JobCentre Plus and a public toilet that will be available for use from Monday to Friday 9am-5pm. Pictured are local councillors with Councillor Terry connerton (4th from left) outside the former Natwest Bank in Bolsover

Cabinet Member for Customer Services, Councillor Terry Connerton said, “The start of works is a great sign. It will not only bring back into use an empty property but provide a central location for people to do their council business that is easily accessible for our customers.

“We are always looking at ways where we can join up our services with other public bodies and the inclusion of JobCentre Plus as a partner is a huge benefit as it will not only provide two major public services in one building but will also help us reduce our running costs.

“I would also like to reassure customers that there will be no change to the services provided and you will be able to do everything you did before at this new centre.”

The refurbishment works will be completed in March 2016 with the new Contact Centre due to open in April 2016.

In addition to the new Contact Centre the car park on Middle Street is being fully reinstated with a tarmac base and will be able to accommodate 32 vehicles.

Date issued: 15 February 2016

Palterton Solar Farm Is Refused

A proposed solar farm on land near Palterton has been refused planning permission by the Council.

The application was for 20,000 solar panels mounted to a maximum height of 2.5m above ground level that would be capable of generating approximately 5 MW of electricty per year on two open agricultural fields (10.76ha) off Rylah Hill. Image of solar panels

Members debated the application at the Planning Committee on Wednesday 10 February but refused it due to the local visual impact on the countryside and the imapct on the important heritage assets that surround the area.

Councillors felt that the site was not suitable for such a development, would detract from the local conservation areas and would have detrimetal impact on the Grade I Heritage Assets of Bolsover Castle, Hardwick Hall and Sutton Scarsdale.

Date issued: 12 February 2016

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23 Jun 2018 00:00-17:00 
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26 Jun 2018 00:00-00:00 
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26 Jun 2018 10:15-12:30 
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28 Jun 2018 10:00- 
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