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Telephone 01246 242424

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Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)


Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA


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Go!Active @ The Arc

The International Staff Band of the Salvation Army is on it's way!

We are set to present a spectacular brass band concert which promises to be an evening of top class entertainment.

The event, staged at Heritage High School in Clowne will see The International Staff Band of the Salvation Army perform a show stopping concert Saturday 24 September 2016 starting at 7pm.

The ISB (International Staff Band of the Salvation Army) will be celebrating 40 years service of their Principal Euphonium Player Derek Kane and he will be featured in the concert, making the evening even more outstanding!

The programme will also include "The Final Voyage" a new Bolsover District Council commission by Paul Lovatt-Cooper to commemorate the centenary of the sinking of HMS Hampshire which sank on the 5th June 1916.

HMS Hampshire was a World War 1 ship that hit a mine and sank in less than twenty minutes and which lost over 700 lives only 12 surviving. The significance of this ship was that it was also carrying Lord Kitchener and his entourage who also perished on-board as well as some local Derbyshire Miners who were stokers on the ship.

The concert will also feature a piece commissioned by Bolsover District Council in 2014 as part of their Bolsover Brass Summer School by Salvationist Composer Paul Sharman entitled "Inclusion" and “Triumph of The Cross” by Steven Ponsford, commissioned by Bolsover District Council for the Summer School 2016.

The concert will be packed with favourite classics from the ISB repertoire to complete their programme.

Tickets cost £12/£10 concessions and are available from our contact centres at Clowne, Shirebrook, Bolsover and South Normanton.

For tickets call 01246 242424 , they are also available from Clowne Salvation Army.

For more information about The International Staff Band of the Salvation Army, please visit www.theisb.com.


Date issued: 13 September 2016

New Powercut Number 105 Goes Live

The new, free, three digit 105 telephone number to call in a power cut has now gone live!

You can call 105 to report or get information about power cuts in your local area.

You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger. If there’s a serious immediate risk, you should call the emergency services too.

105 is a free service, available to people in England, Scotland and Wales.

You can call the number from most landlines and mobile phones.

Date Issued: 12 September 2016

The £5 note to be introduced this month

On the 13th September 2016 The Bank of England are introducing the new £5 note.

The New Fiver is printed on polymer. This thin, flexible plastic is resistant to dirt and moisture so they don’t become as tatty as paper notes and stay in a good condition for longer.

Polymer notes are also better for the environment. This is because they last longer and so we have to print fewer notes, which means less energy is used in manufacturing and cash transportation.

When a polymer note has reached the end of its life it will be recycled.

How will this affect our residents?

There will be no disruption to payments as our payment kiosks are updated and ready to accept the new £5 note.

By October 2016 all ATM’s will be dispensing the new polymer note and they are anticipating over half the notes in circulation by Jan 2017 will be the polymer note.

The old £5 note will be taken out of distribution May 2017.

For more information about how the change will affect you click here.

The new fiver information booklet.

Telephone survey to help plan for local services

Residents in Bolsover district may be contacted about their shopping habits and leisure habits in a survey to help plan future services in the area.

A random selection of residents will be contacted by NEMs Market Research, an independent market research company on behalf of Bolsover District Council.

They will receive a phone call asking a series of questions, which will take around six to seven minutes to complete.

The results will help to inform the preparation of our local plan and make sure that we make the right provision for the future needs of residents and visitors.

Planning Committee Chairman, Councillor Duncan McGregor said, “Our local plan will be the blueprint for what development will take place across our district in the next twenty years, so it is important that we take into account the views of our residents.

“We want to create thriving towns and villages where people are happy to live, work and play, which is why we are asking residents who receive a phone call to take part in this telephone survey.”

The survey results will not identify any individuals and no personal details will be passed on to other organisations.

NEMs Market Research, which is carrying out the research on behalf of Bolsover District Council and will call residents directly on (01642) 680947 or (01642) 680768.

Residents who have any questions about the survey can contact Jonathan Hendy on (01246) 242294.

Date issued: 1 September 2016

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