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Telephone 01246 242424

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Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)


Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA


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The £5 note to be introduced this month

On the 13th September 2016 The Bank of England are introducing the new £5 note.

The New Fiver is printed on polymer. This thin, flexible plastic is resistant to dirt and moisture so they don’t become as tatty as paper notes and stay in a good condition for longer.

Polymer notes are also better for the environment. This is because they last longer and so we have to print fewer notes, which means less energy is used in manufacturing and cash transportation.

When a polymer note has reached the end of its life it will be recycled.

How will this affect our residents?

There will be no disruption to payments as our payment kiosks are updated and ready to accept the new £5 note.

By October 2016 all ATM’s will be dispensing the new polymer note and they are anticipating over half the notes in circulation by Jan 2017 will be the polymer note.

The old £5 note will be taken out of distribution May 2017.

For more information about how the change will affect you click here.

The new fiver information booklet.

Telephone survey to help plan for local services

Residents in Bolsover district may be contacted about their shopping habits and leisure habits in a survey to help plan future services in the area.

A random selection of residents will be contacted by NEMs Market Research, an independent market research company on behalf of Bolsover District Council.

They will receive a phone call asking a series of questions, which will take around six to seven minutes to complete.

The results will help to inform the preparation of our local plan and make sure that we make the right provision for the future needs of residents and visitors.

Planning Committee Chairman, Councillor Duncan McGregor said, “Our local plan will be the blueprint for what development will take place across our district in the next twenty years, so it is important that we take into account the views of our residents.

“We want to create thriving towns and villages where people are happy to live, work and play, which is why we are asking residents who receive a phone call to take part in this telephone survey.”

The survey results will not identify any individuals and no personal details will be passed on to other organisations.

NEMs Market Research, which is carrying out the research on behalf of Bolsover District Council and will call residents directly on (01642) 680947 or (01642) 680768.

Residents who have any questions about the survey can contact Jonathan Hendy on (01246) 242294.

Date issued: 1 September 2016

New Bolsover - New Beginning

We have appointed Robert Woodhead Limited to undertake the repair and restoration of New Bolsover Model Village.

The £10million project will be delivered by Woodhead Improve with support from their specialist heritage team Woodhead Heritage and work is due to start in September 2016.

NBMV contractor launch

Over the course of the two and half year contract Woodhead Improve will carry out essential repairs and restore architectural features including windows and doors at the 194 Grade II listed properties.

The properties will also see their original features restored such as new cast iron rain water goods and re-pointing of brickwork and chimneys. In addition all 138 Council-owned properties will receive repairs to their roofs and internal thermal insulation.

As part of the scheme training and work experience opportunities will also be available to local young people, with up to eight apprenticeships on offer, 10 positions for local trades people, a Tenant Liaison Officer and Admin Officer.

Cabinet Member for Housing, Councillor John Ritchie said, “We are delighted to be working in partnership with Robert Woodhead on this exciting project that will see the repair and restoration of this important historical village.

“Ever since we received the funding to regenerate New Bolsover Model Village we have been chomping at the bit to get started and at last we will now be able to transform this area for the benefit of the local community.

“With new apprentices, work placements and many other direct community benefits, the scheme will have a long-lasting, positive impact on this part of Bolsover.”

An exciting programme of activities in conjunction with the Friends of New Bolsover community group, designed to engage the community and create a better understanding of local heritage will also be staged throughout the life of the project.

The contractor was appointed through a new framework (sustainable refurbishment of historic buildings) which has been procured by EEM Ltd on the Council’s behalf.

Steve Gribby, Construction Director at Robert Woodhead Ltd, said: “We’re delighted to be working with Bolsover District Council on this landmark improvement programme. Such a unique project, the Model Village presents us with the opportunity to combine the work of two of our specialist teams at Woodhead Improve and Woodhead Heritage.

“I know the local community has a great interest in the project and has been involved from the very early planning stages. We look forward to working with them and the Council to restore this historic site to its former glory.”

Pete Smith, Chief Executive of EEM Ltd, said: “It’s great to have been able to again support Bolsover DC on the procurement of such an interesting and significant programme of works. We aim to ensure through our frameworks that members are able to achieve not just the best financial value, but the greatest social value. Such extensive work programmes should have the ability to leave a legacy on an area, which I’m confident Robert Woodhead Ltd will achieve here.”

The project has been funded by approximately £8million from Bolsover District Council’s Housing Revenue Account, £1.9 million from the heritage Lottery Fund and £40k from Derbyshire County Council. It is also being supported by Community Voluntary Partners, Derbyshire County Council Public Health, Community Regeneration Trust and Friends of New Bolsover.

Date issued: 31 August 2016

We would like to clarify some confusion with the refuse collection calendar A. We confirm that black bin collections due on the 30/08/16 and 31/08/16 will be collected as normal, residents are asked to present their bins at the normal time. Areas affected are Clowne, Creswell, Langwith, Whaley Thorns and Hillstown.

Thank you for your co-operation.

Black Bin message 30/08/16


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