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Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)


Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA


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An Equality impact assessment looks at a policy or procedure and sees if it discriminates or is likely to discriminate against somebody because of their Race, Gender, Disability, Age, Sexual Orientation, Religion, Belief and any other likely characteristic.

If it is found that a policy or procedure does discriminate against someone we will do what we can to eliminate, minimise or counterbalance the discrimination.

There are several reasons why we conduct EIAs.. The benefits of impact assessment include:

  • They help to analyse our services to see if there if reflective representation from our communities  

  • They assist us in considering alternative policies or measures that might address any adverse impact

  • They help us to improve the way in which we develop our policies and functions by ensuring that they reflect the current equality & diversity legislative framework

  • They help to identify direct or indirect discrimination

  • They help us to better understand the needs and aspirations of the diverse communities we serve.

Equalities legalisation has now been extended so there is a statutory duty for gender and disability to conduct equality impact assessments. Our impact assessment process covers gender, disability, sexual orientation, age and religion and belief as well as race.

Joint Strategies and Policies:

EIA Empty Property Strategy

EIA Fly Tipping Policy

EIA Procurement Strategy

EIA Housing and Economic Development Strategy 2015 - 2020

EIA Bolsover Contact Centre

EIA Leisure Facilities

EIA Local Authority Mortgage Scheme Policy

BDC Strategies and Policies:

EIA Arts Strategy

EIA Bus Shelter Policy


EIA Minicom Service

EIA Vulnerable Adult Risk Management (VARM) Policy

EIA Leisure Facilities – The Arc



Hate crime is crime that the person who has experienced hate crime, or any other person perceives to be motivated by hostility or prejudice towards any aspect of a person’s identity. Some hate crime offences carry additional penalties. Derbyshire Police monitor six strands of hate crime:

  • Disability
  • Gender identity
  • Race, nationality or ethnicity
  • Religion or belief
  • Sexual orientation
  • Subculture eg: Goth, Steampunk, Hipster


Our hate crime policy, reporting form and online reporting form can be found below:

Hate crime form
Hate crime guidance
Online reporting Form


Police forces also monitor religiously motivated hate crime specifically related to anti-Semitism and Islamophobia.

A hate incident is any incident, which may or may not be a crime, that the person who experienced hate crime or any other person perceives to be motivated by hostility or prejudice towards any aspect of a person’s identity. The police determine whether a hate incident is a crime.

Anyone who experiences or hears about a hate crime or hate incident in the District can report it to the Police or to Stop Hate UK. Reports are used to help those victimised, to bring perpetrators to justice, and to influence our work to stop Hate Crime.

Every incident should be reported, whether it is name calling in the street, damage to property, graffiti, physical assault, or any other type of incident that makes someone feel upset at being targeted. Please report all hate incidents to us immediately so we can investigate them fully. 

Derbyshire Law Centre has produced a Hate and Harassment Toolkit (1.13MB) for people to refer to.

Stop Hate UK

In Derbyshire, you can get support and report hate incidents to Stop Hate UK online via their website or by:

Phone            0800 138 1625

Text Relay    18001 0800 138 1625

If you use British Sign Language, you can access it here

If you have a learning disability, you can get Easy Read information and find out ways to report what’s happened here.

LGBT hate crime can be reported here.   

Anyone can report hate crime and access support - victims and witnesses. You can remain anonymous if you wish.


Derbyshire Safe Places Scheme

A safe place is somewhere people with a learning disability can go if they feel scared, are lost or need help when they are out and about. Find out more about the Derbyshire Safe Places Scheme here.  

Online hate material

You may come across a lot of material on the internet that offends you, but very little of it is actually illegal. UK laws are written to make sure that people can speak and write, even offensive material, without being prosecuted for their views. 

Find out more about what you can do about on-line hate material via the True Vision website here.  

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20 Feb 2019 10:00- 
21 Feb 2019 10:00- 
 Licensing Committee
25 Feb 2019 10:00- 
 Customer Service and Transformation Scrutiny
26 Feb 2019 09:30- 
27 Feb 2019 10:00- 
 Growth Scrutiny Committee
28 Feb 2019 00:00-00:00 
 Union / Employee Consultation Committee *Cancelled*
04 Mar 2019 10:00- 

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