From the 15th February 2018 and to comply with regulation, the Authority will not be able to process card payments from customers using the web browsers listed here.
Business Rates or National Non-Domestic Rates (NNDR) is a national tax collected from all occupiers or owners of non-domestic properties that appear in the Rating List.
Commercial rental values are, in general, the basis for assessing the rateable value of business properties. The gross rate charge is calculated by multiplying the rateable value by the non-domestic rating multiplier.
The Government sets the multiplier, whilst rateable values are assessed by the Valuation Office Agency, an executive agency of HM Revenues and Customs. The local authority bills and collects the Business Rates and pays it to the Government.
Every 5 years a new rating list is compiled and all rateable values are re-assessed. The Government has implemented successive Transitional Relief Schemes following each of the 5-yearly revaluations to reduce the impact of changes in rateable values upon business ratepayers.
The Rating List is available online via the Valuation Office Agency website.
We offer several ways for you to pay your Business Rates (NNDR). Whichever way you choose to pay, please make sure you have your invoice or reference number to complete the transaction.
- Direct Debit - this is the quickest and most convenient way to pay your bill. You can set up a Direct Debit by either telephoning us on 01246 242440 or by completing the Direct Debit (1.42MB) mandate.
- Website - You can make payments on our website through our secure payments page.
Recent increases in the number of SSL related exploits have forced the PCI Security Standards Council to introduce new controls which are mandatory for organisations processing credit card payments.
We recommend that you update your web browser to the latest version available in order to continue using our online payments service. From the 15th February 2018 and to comply with regulation, the Authority will not be able to process card payments from customers using the web browsers listed here.
- Cash/Cheque - You can pay by cash or cheque directly at any of our Contact Centres in Bolsover, Clowne, Shirebrook or South Normanton. Payment is required by 1st of each month from April to January.
- Post - Cheques should be made payable to Bolsover District Council. Please write your invoice/reference number on the back of the cheque so that we can process your payment, and send to Bolsover District Council, The Arc, High Street, Clowne, Derbyshire S43 4JY. Please do not send post-dated cheques. Cash should not be sent by post.
- Telephone/Internet Banking - You can pay through your own bank's telephone/on-line services
- Debit Card - You can pay by Debit Card over the telephone. Please ring 0300 4560503 and follow the step-by-step instructions. You can ring at any time, the service is available 24 hours a day 7 days a week.
We are able to accept payment by the following debit cards - Switch, Delta, Visa Electron and Maestro. Please note that we are not able to accept payment by Credit Card.
Payments received up until 5pm on any working day (Monday to Friday) will normally be allocated to the account (Council Tax, Business Rates etc) by the next working day. Payments received after 5pm, or at weekends and on Bank Holidays will normally be allocated to the account by the following working day.
The recovery of NNDR (sometimes called Business Rates), is governed by legislation. Some or all of this process will only apply to those who do not pay their NNDR on time.
The Law Says... NNDR or Business Rates becomes due on the 1st April each year, however, under normal circumstances, the law allows payment to be spread over 10 months from April to January; the number of months allowed reducing as the year progresses. You are only entitled to be sent one reminder for NNDR before losing your right to pay by instalments.
This is how it works...
- On the first occasion that you fail to pay an instalment by the due date, (this is the date specified on your bill), a reminder will be sent to you. If you pay the amount requested promptly at this stage and remain up-to-date with payments, then you maintain your right to instalments. If, however, having received a reminder you fail to pay the amount requested by the due date, a summons will be issued. The effect of a summons will be to immediately increase your debt, because court costs will be incurred, and you will lose the right to pay by instalments for the rest of the year, which means the whole of the Rates demand, which remains outstanding, becomes payable immediately.
- If you have had one reminder and paid it promptly, but then fail to pay by the due date on the second occasion, you will be sent a final reminder. This means you have now lost the right to pay by instalments for the remainder of the year, even if you brought your account up-to date on the previous occasion, and the whole amount outstanding for the year must be paid in full within 7 days.
If you fail to pay the full amount, a summons will automatically be issued and court costs will be added to your account. The full amount of the outstanding balance on your account and any court costs are then due and payable immediately.
Please pay on time to avoid any problems or additional costs. Switch to paying by Direct Debit and reminders can be a thing of the past!
If you are experiencing financial difficulties, please telephone us on 01246 242560 or any of the staff at your nearest Contact Centre as soon as possible. They may be able to help you. Do not wait until you are behind with your payments before seeking advice.
For further information please see view our Recovery and Appeals FAQ
A ratepayer is liable for the full non-domestic rate whether a property is wholly occupied or only partly occupied. Where a property is partly occupied for a short time, we will have discretion in certain cases to award relief in respect of the unoccupied part.
Small Business Rate Relief. This relief is only available to ratepayers who apply to us and who occupy either:
one property, or
- one main property and other additional properties providing those additional properties have rateable values less than £2,599.
The rateable value of the property mentioned in a), or the aggregate rateable value of all properties mentioned in b), must be under £17,999 outside London or £25,499 within London, on every day for which relief is being sought. If the rateable value, or aggregate rateable value, increases above those levels, relief will cease from the day of the increase.
Ratepayers who satisfy these conditions will have the bill for their sole or main property calculated using the lower small business non-domestic rating multiplier rather than the national non-domestic rating multiplier that is used to calculate the liability of other businesses.
In addition, if the sole or main property is shown in the rating list with a rateable value which does not exceed £12,000, the ratepayer will receive a percentage reduction in their rates bill for this property of up to a maximum of 50% for a property with a rateable value of not more than £6,000.
If an application for relief is granted, provided the ratepayer continues to satisfy the conditions for relief that apply at the relevant time as regards the property and the ratepayer, they will not need to re-apply for relief in each new valuation period.
Certain changes in circumstances will need to be notified to us by the ratepayer (other changes will be picked up by us). The changes which must be notified are:
- the ratepayer taking up occupation of a property they did not occupy at the time of making their application for relief, and
- an increase in the rateable value of a property occupied by the ratepayer in an area other than the area of Bolsover District Council which granted the relief.
Notification of these changes must be given to Bolsover District Council within 4 weeks of the day after the day the change happened. If this happens, there will be no interruption to the ratepayer’s entitlement to the relief. A notification that the ratepayer has taken up occupation of an additional property must be by way of a fresh application for relief; notice of an increase in rateable value must be given in writing.
Charity and Registered Community Amateur Sports Club Relief . Charities and Registered Community Amateur Sports Clubs (CASCs) are entitled to 80% relief where the property is occupied by the Charity or CASC and is wholly or mainly used for charitable purposes of the charity (or of that and other charities), or for the purposes of the CASC (or of that and other CASCs). We have the discretion to give further relief on the remaining bill.
Business Rates Mandatory Relief Form
Non-Profit Making Organisation Relief.
We have the discretion to give relief to Non-Profit making organisations.
Hardship Relief. We have the discretion to give relief in special circumstances.
Pub Rate Relief - This has now been extended for a further year for 2018/19
Please see notes (122kb) on pub rate relief.
Local Discretionary Rate Scheme.
At the Budget on 8 March 2017, the Chancellor announced that the Government would make available a discretionary fund of £300 million over four years from 2017/18 to support those businesses facing the steepest increases in their business rates bills as a result of the revaluation. The Chancellor stated that local government is best placed to determine how this fund should be targeted and administered to support those businesses and locations within their area that are in the greatest need.
Please see the notes attached for an outline of the scheme.