We know that some people can't move their wheeled bin, perhaps due to illness or incapacity. If you can show that infirmity or disability stops you being able to move your bin to the collection point, we can provide a collection/return service for you.
We provide an assisted service for residents who due to disability or sickness are unable to present their bins for collection. If there is no-one else in your property who can present your bin for collection, then you can apply to us for assistance.
We will arrange for an officer to visit. If you meet the criteria for assisted collections, your bin will be presented and returned for you by our refuse staff. Please refer to our Waste and Recycling Collection policy (292kb) prior to requesting an assessment.
To help speed up your application, please supply supporting information such as proof of Disability Living Allowance, confirmation of infirmity/frailty by visiting care personnel or letter from your GP, Derbyshire County Council Social Care Department Registration of Disability. An officer will contact you to arrange a home visit to discuss your application.
The Assisted Collection Service applies to your black, green and the burgundy recycling bin. Please use the contact details on the right to call us for more information or book an assessment.