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Contact Us

Telephone 01246 242424


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to see what services we are responsible for

 

Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)

 

Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA

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Before you are able to be offered a Council property you need to be on our Housing Register. The booklet Housing Application Guide (659kb) gives information on completing the application form (465kb). Please note that any applicant who completes the housing application form and is living in rented accommodation (excluding Bolsover District Council tenants) you will have to have the private and confidential checklist (165kb) completed by your current landlord otherwise your application will not be processed.

If you need further assistance in completing the form, or answering any of the questions, this is available at any of our Contact Centres.

Once your application has been received, points will be awarded, determined by housing need, but priority will be given to persons occupying unsatisfactory or temporary housing, or are vulnerable for other social, economic or medical reasons.

For further details please see our Choice Based Lettings booklet (608kb) leaflet or the full Housing Allocation Policy (608kb).

Bolsover Lettings

Bolsover Lettings is our Choice Based Lettings System. This system allows anyone with an active application on the housing waiting list, to search, select and apply for a new home of their choice across Bolsover District and its Sub Regional partners (within the usual eligibility criteria).

Bolsover Lettings gives you more choice about where you want to live. It also gives you a better idea of what properties are available in your area. Every week we will advertise most of the available Council and in time Housing Association properties. You can look at the adverts and decide whether you want to be considered for any of the properties advertised.

Properties will be advertised on the website and will be displayed at our Contact Centres.

To bid for a property you can:

  • On the internet 
  • Through Contact Centre employees.

Mutual Exchanges

Please note that the swap and move service was discontinued on 18th May 2018.

Bolsover Lettings has now subscribed to Homeswapper's online mutual exchange service.  Homeswapper is the UK's largest community of social housing tenants looking for a home swap.  It is a quick and easy way of finding both local and national moves with over 500,000 tenants currently registered.  Registering with HomeSwapper is a quicker option than waiting for a move on our Transfer List.

HomeSwapper matches you with other tenants who you may wish to swap homes with.  Swaps are available both locally and nationally.  As a tenant of Bolsover District Council you can use HomeSwapper free of charge.

How to use HomeSwapper

*     Visit HomeSwapper on www.homeswapper.co.uk to register or download the FREE app, available on the App store and on Google Play

*     Enter details of your current home and home you want

*     See any possible swaps

After you have registered your application the Housing Department will originally need to approve your application and after that you will be able to use the website to contact anyone you are interested in swapping with. When you register you can sign up to receive a regular email telling you when there are any new swap properties that meet your requirements.

Further details are available on the Bolsover District Council website or by contacting the Housing Department on 01246 242424.

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