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Bin Collections

Bin Collections

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Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)

Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA
Telephone 01246 242424

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To report an abandoned vehicle, click the Do it Online button on this page.
 
We work closely with the police and DVLA to identify any vehicle that appears to have been abandoned. We will contact the owner to ask them to remove their vehicle or explain why they have left it where it is. We may serve a notice giving the owner between 24 hours and 7 days to remove it (depending on the condition of the vehicle).

If the vehicle is burnt out, a wreck, in a dangerous position or may cause harm where it is, we will act to have it removed within 24 hours. Otherwise a 7 day notice is served. To report a vehicle that is being driven untaxed or uninsured, please contact the DVLA.
 

You can report a dead animal using the Do it Online button on this page.

Our street cleansing team will collect dead animals from the highways and footpaths throughout the District. All livestock carcases must be disposed of at Department for Environment, Food and Rural Affairs (DEFRA) approved premises.

You can report dog fouling using the Do it Online form here.
 
Dog fouling is a major problem, and one we are actively targeting to reduce. Please report any dog fouling incidents to us via our online service.

If you are a dog owner, some of the responsibilities you should adhere to are:
 
  • Carry a means to clear up mess after your dog. Poop bags are available free from Council Offices.
  • Dispose of the waste correctly. Please click on the ‘Find My..’ button to find your nearest dog bin.
  • Never let your dog out in public on its own.
If you’re dog is picked up by our Dog Warden you will have to pay to get your dog back. If you are caught letting your dog foul without clearing it up you may face a fixed penalty notice of £50 or a court fine up to £1,000.
Please report incidents of dog fouling via our ‘Do it Online’ service, where you will be treated in confidence. Please provide as many details as you can to help our enforcement staff convict the offenders.
 

From October 2011, the water and sewerage companies (see below) became responsible for the private sewers and lateral drains. There are some exceptions, so it's best to check with your water company if you are at all unsure.

The change meant you are now only responsible for the drainage pipe which serves your own property. Sewer pipes which are shared by more than one property, or run beyond your property boundary, are your water authorities responsibility. The new rules will stop you being charged for costly repairs for issues that aren't your fault.

As well as the private drains serving a single home or business within the boundary of the property, there are a few other types of pipes that are not covered by the Regulations and will remain the responsibility of the current owners after 1 October 2011. These are:

  • Water supply pipes within your property boundary
  • Existing surface water sewers that drain directly to watercourses
  • Privately owned sewage treatment works and pipes connected to them
  • Privately owned septic tanks and cesspits (including all associated pipes even if serving more than one property)
  • Private pumping stations

If you have a problem related to the above you should contact Severn Trent Water or Yorkshire Water.

Blocked Drains

Private Properties

We will no longer attend to blockages in private drains.

Private customers should contact their Water Authority to determine if the blockage is in the public sewer or private drain, even if located within the boundary of their property. If the Water Authority determines that the problem is in the private drain then you will need to arrange and pay for a private contractor to attend. We will not recommend specific contractors, so we would advise you to look through the relevant business directories.

Council Owned Properties

As a responsible landlord, we will continue to deal with blockages in our properties and these should be reported to us immediately. If we suspect the blockage lies in a public sewer we will contact the Water Authority otherwise we will attend to the blockage ourselves.

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20 Nov 2017 10:00- 
 Safety Committee
21 Nov 2017 09:30- 
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21 Nov 2017 14:00- 
 Audit Committee
23 Nov 2017 10:00- 
 Licensing Committee
25 Nov 2017 00:00-00:00 
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 Standards Committee
28 Nov 2017 09:30- 
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