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Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)

Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA
Telephone 01246 242424

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The amount payable depends on the value of the property and, whilst Council Tax was introduced on 1st April 1993, the valuations are based on the open market values as at 1st April 1991. All domestic properties are valued and placed in one of eight valuation bands by the Independent Valuation Agency.  A Listing Officer at the Valuation Office is responsible for compiling, maintaining and notifying the Council of the banding of a property.
 
Please use the what's my council tax calculator on this page for your area's tax band.

The eight valuation bands are:

Band A - Values not exceeding £40,000  
Band B - Over £40,000 but not over £52,000 
Band C - Over £52,000 but not over £68,000
Band D - Over £68,000 but not over £88,000 
Band E - Over £88,000 but not over £120,000
Band F - Over £120,000 but not over £160,000
Band G - Over £160,000 but not over £320,000
Band H - Values exceeding £320,000 

Each band is subject to a different level of tax; Band A will have the lowest tax and Band H the highest.  The relevant band for your dwelling will be shown on your Council Tax bill
 
If you move house or any details change which may affect your Council Tax liability, you are required by law to notify us.

You must notify us of any of the following changes:

Moving House
If you qualify for a discount disregard  
Someone has passed away  
If you live alone  
If someone has moved in with you  
Any other changes?  e.g.  Change of Name, Change in method of payment.  

Please fill in the Change of Circumstances (478KB) form if any of the changes affect you, or telephone us using the contact details on this page.

 

From April 2013 Council Tax Benefit ended and was replaced by a localised scheme known as Council Tax Support (835kb).

The scheme that we have adopted is as follows:

  • The calculation remains unchanged, with the same rules applied as with Council Tax Benefit. However, any person of 'working age' will be subject to an 8.5% reduction in their calculated benefit entitlement.

For example, a person with a weekly Council Tax liability of £20.00 that previously qualified for maximum benefit e.g. £20.00 per week will now only be entitled to £18.30 per week. A person with a weekly Council Tax liability of £20.00 per week that previously qualified for £10.00 per week will now only be entitled to £9.15 per week.

The above changes apply to all 'working age' claimants except those in receipt of either a war disablement pension or a war widows pension.

Regulations set by Central Government state that the above changes cannot be applied to claimants of a pensionable age. A person is a pensioner if they have attained the qualifying age for state pension credit and they are not, or, if they have a partner, their partner is not in receipt of income support, income-based jobseekers allowance, income-related employment and support allowance or universal credit.

Social Fund Maternity and Funeral Expenses

Whilst Pensioner's will not be directly affected by the ending of Council Tax Benefit and the introduction of Council Tax Support this change may impact upon any future claim's under the Department for Work and Pensions Funeral Scheme.

Previously, entitlement to Council Tax Benefit automatically qualified both working and pensionable age claimants to assistance from the Funeral Scheme. This scheme exists to provide assistance to those 'least well off' in meeting the costs of a funeral for a family member or friend that they are responsible for. Pensioners may lose the right to automatic qualification once Council Tax Benefit ends in April 2013.

If you would like further information regarding Social Fund Maternity and Funeral Expenses please visit:

If you consider that a property you own is uninhabitable you should provide us with full details. The Council Tax visiting officer may have to carry out an internal inspection. As a guide, a damp proof course, new windows, new kitchen/bathroom do not make a property uninhabitable for Council Tax purposes. If ownership of a property changes it will not renew entitlement to this discount.
 
In addition, certain people are not counted when calculating the number of residents in a dwelling, These are called 'disregarded persons'. If someone in your household falls into one of the specified classed listed you may be entitled to a discount.
 The main categories are:
 With any discount we will seek confirmation of your status and eligibility. If you believe you are entitled to a discount please contact us immediately. Following the award of any discount you must notify us immediately if your situation alters and the circumstances giving rise to a discount change.
 

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