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Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)

Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA
Telephone 01246 242424

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Terms and Conditions

Disclaimer

We are committed to the highest standard of quality information and every attempt has been made to present up to date and accurate information on this website.

However, we cannot guarantee the accuracy of the information on this web site and we accept no liability for any loss, damage or inconvenience caused as a result of reliance on such information.

Although we take all reasonable measures to ensure that the information provided on the website from third parties is not defamatory or offensive, we cannot control the content or take responsibility for pages maintained by external providers via external hyperlinks.

We use a link checking system to ensure that all the links on our site are maintained in working order. Our aim is to ensure there are no broken links for those within our direct control (for instance, an external site may be temporarily unavailable due to technical reasons of its own).

Automatic Translation

We have provided links offering automatic translation of our web pages into a number of other languages. We hope this will help users understand the site content. But you should be aware that no automated translation is perfect, nor is it intended to replace human translators. We cannot take responsibility for any translation inaccuracies.

Copyright

All rights in the design, text, graphics and other material on our site and its selection or arrangement is copyright of Bolsover District Council or other third parties.

Permission is granted to electronically copy and print material from our site for private or educational use, provided that no changes are made to the material and that Bolsover District Council is acknowledged as the owner.

Any other use of the materials on our site without our prior written permission is strictly prohibited.

Your councillor

Your councillor will represent you regardless of their political persuasion.

Their profiles on this site are not to promote their political views but to inform you of their work with the council and in the communities they represent.

Privacy Statement

Protecting your privacy is very important to us. You do not have to give any personal or private information about yourself when you visit our website.

We collect data from our website to help us understand how many people access it, how it is used and whether there have been any technical problems. This doesn’t contain any personal information and we can not link this data to individual visitors. All the information we collect in this way is deleted periodically. The data we collect includes;

  • The name of your internet service provider and the internet protocol (IP) address you are using. This may or may not identify a specific computer.
  • The date and time you visit our website, and the pages you look at.
  • The internet address of any websites which have linked you directly to our site.

We collect personal information only when you specifically and knowingly give it to us, for example by filling out an online form or by sending an email. We record what time you give us this information and keep track of where it is sent to.

We will use the personal information you give us for the reasons stated when you provide it. We will only use it for other reasons where we have to legally or where this is allowed by law. Generally we will not share your information with outside parties unless we have to legally or where the law allows this.

Contact us

We welcome any queries, comments or requests you may have regarding these terms and conditions or our website.

We are committed to making our online resources accessible to all users of the site. We aim to continually review our web pages and modify them to ensure that they are accessible for all users. Our content is checked for Plain English and we aim to use a written style that is straightforward and understandable.

Guidelines

We follow a list of accessibility guidelines when designing our website and content these include:

  • Maintain a standard layout and navigation system throughout
  • Use headings, paragraphs, lists and other HTML (HyperText Markup Language) to create a logical document structure
  • Allow visitors to resize all text
  • Use plain backgrounds to improve the readability of text
  • Use foreground and background colour combinations which have sufficient contrast and are not known to cause problems for sufferers of colour-blindness
  • Use alt attributes on all images and ensure that all titles are meaningful
  • Design layouts to work satisfactorily at a range of screen resolutions
  • Ensure all hyperlinks use descriptive and meaningful text, avoiding short-hand language like Click here
  • Provide internal anchors for visitors using screen readers or similar technology

Controlling text and colours in your web browser

You can specify the font sizes of web pages displayed on your computer screen by using the A letters in the top right hand corner of the page, even if the author of the web page has already specified these.

Website feedback

We welcome any feedback or comments that will help us improve our website.

Files available to download from this site

Pdf documents

This site uses the pdf (portable document format) file format for large and complex documents. Wherever a pdf document is available on the site, it will be accompanied by the Acrobat Reader logo . If you don't have the software to read pdf files, you can get Adobe Acrobat Reader free of charge.Download Acrobat Reader

Word documents

This site uses the Microsoft Word Document file format. Wherever a word document is available on the site, it will be accompanied by the word logo . If you do not have Word you can use the free Word viewer to view, print and copy Word documents. Download Word viewer

Excel spreadsheet files

This site uses the Microsoft Excel files format. Wherever an excel document is available on the site, it will be accompanied by the excel logo. If you do not have Excel you can download a free viewer to open, view, and print Excel workbooks. Download Excel viewer

Audio and Video files

This site uses audio and video files. If you cannot view them, you can download Windows Media Player free. Download Media Player

Web browser software

The website has been designed to be viewed in a range of commonly available web browsers including, Internet ExplorerMozilla Firefox and Google Chrome. In order to ensure that the website displays correctly and to get the best experience of the pages and features on offer within the website, it is recommended that the most recent version of your preferred browser is used.

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What's on

20 Nov 2017 10:00- 
 Safety Committee
21 Nov 2017 09:30- 
 Cabinet
21 Nov 2017 14:00- 
 Audit Committee
23 Nov 2017 10:00- 
 Licensing Committee
25 Nov 2017 00:00-00:00 
 Bolsover Christmas Festival and Lantern Parade
27 Nov 2017 14:00- 
 Standards Committee
28 Nov 2017 09:30- 
 Cabinet

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