Contact Us

Telephone 01246 242424

click here
to see what services we are responsible for


Bolsover Contact Centre, Cotton Street, Bolsover S44 6HA
Clowne Contact Centre, The Arc, High Street, Clowne S43 4JY (main headquarters)


Shirebrook Contact Centre, 2A Main Street, Shirebrook NG20 8AW
South Normanton Contact Centre, The Hub, Shiners Way, South Normanton DE55 2AA


When is my bin collection?

Find my Councillor

My Area

See what services are available in your area

Go!Active @ The Arc


  • District/Parish Gazette Open or Close

    As part of our drive to keep our communities informed and up to date with what is happening, we are producing four District/Parish Gazettes four times per year. The Gazettes are in addition to our Intouch newspaper and will be published in-between publication of Intouch. The information contained within the publication will be based around our Contact Centre areas and will include news from local Parish Council's. 

    The publications will be available in community buildings in the areas, but you can download and read a copy online by clicking on the links below.

  • Intouch Open or Close

    'Intouch' is our newspaper for residents of Bolsover District.

    It is published three times a year, featuring news about council services, local projects, councillor contact details and information from across the district.

    To download or read the 'Intouch' online, just click on an item below.

  • Public Notices Open or Close

    Below is a list of the current public notices that we have published.

    Week commencing 22 October 2018

    PlanningApplication No. 18/00481/REM - Reserved Matters application for appearance, landscaping, layout and scale of Outline Planning Permission at Land Adjoining North Side Of Blind Lane, Bolsover, Matthew Jackson

    Week commencing 8 October 2018

    Planning Application No. 18/00477/FUL - Erect new dwelling, replace timber pedestrian post bridge over Millwood Brook. Record and demolish remains of previous building and replace on footprint detached garage. Maintain existing vehicular access, new unbound turning area at Land South Of Mill Cottages, Sheffield Road, Creswell, Mr Jamie Jacobsen

    Planning Application No. 18/00476/FUL - Replacement of windows and doors at 34 Butt Hill, Whitwell, Worksop, S80 4RP, Mr Luke Redfearn


    Planning Application No. 18/00478/FUL - Amendment to planning application 16/00340/FUL for a two storey rear extension, external alterations incl dormer windows, retention of raised patio, retention of boundary wall (as amended by plans received 09/01/18) and to retain roof finials to rear extension and porch at 7 Clowne Road, Barlborough, Chesterfield, S43 4EN, Mr Paul Telero


    Week commencing 17 September 2018

    Planning Application No. 18/00448/LBC - Proposal to raise the stone window cills of the larger type rear ground floor kitchen windows by 1nr brick course, for the following plots:
    No's 55, 57, 59, 63, 67, 83, 85, 89, 91, 93, 95, 97, 101, 135, 137 & 143 at New Bolsover, Bolsover, Ms Catherine Baker


    Planning Application No. 18/00452/OUT - Outline planning application (all matters reserved except access) for the mixed-use redevelopment of the former Whitwell Colliery site, comprising circa 450 dwellings, circa 6 hectares of employment, public open space, convenience retail store and offices, means of access and parking including drop off area for Whitwell railway station, drainage and structural landscaping at Whitwell Tip And Surrounding Land, Southfield Lane, Whitwell, Mr Darren Ridout












  • Social Media Open or Close

    We have one main Twitter account where you can follow us to find out what we are doing and what is happening around the District. Twitter is free to use, and you can sign up to the service very easily by creating an account on the Twitter website. Once signed up, you can 'follow' our Twitter feed and receive news and web updates.

    We have one main Instagram account where we share photos of events, areas to visit in the district and our latest promotions. You can follow us @bolsoverdc Please note that we monitor our main Twitter and Instagram accounts periodically Monday - Friday 9am to 5pm (except Bank holidays and public holidays). If you contact us via either of these channels during these times we will try to reply as soon as possible.

    We will always try to help, but when information relating to problems such as missed rubbish collections, dog fouling or complaints is received then we will inform you of the appropriate form to complete on our website - this will ensure your comment or complaint is sent immediately to the correct department. 

  • Your Bolsover District Photos Open or Close

    Below is our Flickr group where residents and visitors to our district can post their photographs. It is free to join and open to the public. Sign up to www.flickr.com if you aren't already a member and search the groups for 'Your Bolsover District' join the group, upload your photos and away you go!



  • Community Safety Partnership Open or Close

    Community Safety Partnership

    Please visit our main community safety partnership page for more information

  • Devolution Deals Open or Close

    We opted to be a constituent member of the proposed North Midlands Combined Authority and a non constituent member of the Sheffield City Region (SCR) Combined Authority. This agreement was reached on 2 March 2016

    The devolution deal will see controls over a fund estimated to be around £30million per year over 30 years handed over to the region in exchange for accepting a Mayor to be elected in May 2017. The funding is based upon a number of themes including skills, apprenticeships, employment, housing and planning, transport, business support, trade and investment. 

    The Mayor would not impact in any way on our existing powers but would have oversight of the new powers devolved from the Government and would campaign on behalf of the area for greater devolution in the future.

    Staying as a non constituent member of the Sheffield City Region will enable us to continue our joint working. The Council has already, and continues to, work well with neighbouring authorities to bring about many benefits to the area including Growth Hub Funding packages, supporting the roll out of the Derbyshire Broadband initiative, securing additional employment land with Enterprise Zone status for Markham Vale and improvements to the A61 corridor. 

    Although the legislation enables local councils to make a choice on membership status, the final decision on the establishment of a Combined Authority and the Devolution Deal is made by the Secretary of State, who will consider if this improves the exercise of statutory functions across the proposed North Midlands CA area and the SCR CA area.

    Sheffield City Region Combined Authority Statement of Accounts:

  • Partnership Team Open or Close

    The Bolsover Local Strategic Partnership (LSP) was formed in 2001. It is a partnership that brings together the main service providers and agencies from across Bolsover District in an effort to drive local regeneration and service improvement. This means that the public, private, community and voluntary sectors can work together for the benefit of the District. 

    LSP's are required to:

    • Develop and deliver a Sustainable Community Strategy to secure more jobs, better education, improved health, reduced crime, and better housing, narrowing the gap between deprived neighbourhoods and the rest
    • Keep track of progress and keep it up-to-date
    • Provide a forum through which providers of public services (local authorities, the police, health services, central government agencies, and voluntary bodies) work effectively together to meet local needs and priorities.

    The Bolsover Partnership has produced its latest annual report (1.66MB) for 2015/16 that highlights what they have achieved and been involved in for the past year.

  • Strategic Alliance Open or Close

    The strategic allicance was formed in April 2011 between Bolsover District Council and North East Derbyshire District Council. The aim was to cut costs, harmonise the workplace and provide joint services for both areas, utilising both districts to better serve our residents and customers. 

    A joint Chief Executive was appointed, and in turn appointed a strategic alliance management team.

    To gain a better overview and understanding of the way we work and the cost savings achieved, please look at our Annual Report.


We produce a scorecard every six months which shows how we are performing against a mix of service targets of interest to customers and residents:

2017 / 2018 Scorecard - Sept

2016 / 2017 Scorecard - Sept

2015 / 2016 Scorecard.

  • Annual Reports Open or Close

    Each year we produce an annual report to our shareholders. The annual report includes highlights for the year, information regarding our performance and a summary of our accounts. Please view our accounts below for more information.

    Joint Environmental Health Service Annual Report 2015/16

    Annual Report 2015/16

    Annual Report 2014/15

  • Audit Inspections Open or Close

    The Internal Audit Consortium carries out the Internal Audit function for Chesterfield Borough Council, North East Derbyshire District Council, Bolsover District Council and Rykneld Homes Ltd

    All councils have to publish a Statement of Accounts covering specified matters. It shows how we have used public money, and that we have been honest and responsible. We try to make the accounts meet the needs of a wide range of stakeholders, but to see how well we deliver individual services you may also want to look at our Annual Reports

  • Corporate Plan Open or Close

    Our Corporate Plan 2015-2019 (4.56MB) provides us with a clear direction and contains four ambitious and challenging aims that will help create a more vibrant and sustainable Bolsover District. 

    ‘Unlocking our Growth Potential’ is our main aim and focus for the next four years – and beyond – it means we are able to raise the money we need to deliver our plans. 

    If you have any queries please contact our Customer Service and Improvement team.

  • Investors in People (IIP) Open or Close

    IIP is a national standard that seeks to encourage organisations to develop their people and ensure that everyone performs well. The IIP standard provides a framework to ensure that organisations achieve this. The Standard is split into three criterion as below:

           Plan – develop strategies to improve the performance
           Do – take action to improve the performance
           Review – evaluate and improve performance

    The Standard focuses on issues such as:

    • The effectiveness of appraisals

    • How learning and development is identified

    • What induction processes we have for new starters or those changing jobs

    • The opportunities available to employees to suggest improvements

    • What support managers provide to individuals and teams

    • How the Council and managers communicate with employees

    • How learning and development is evaluated to ensure value for money

    For more information regarding IIP please contact us using the telephone number provided on this page.

Plans policies and strategies

Our policies, plans and strategies set out our priorities and are used to make sure we are working within government legislation, governing and guiding the way we work.

Our main policies, plans and strategies can be found using the document search on the right of this page where you can start typing what you are looking for and download the policy.


There are several types of elections that have an impact upon local government. These are Local government elections (parish, district, county); Parliamentary (General) elections and European Parliament elections.

To vote in any type of election you must be registered to vote.

Latest Promotion

business bolsover

What's on

26 Oct 2018 18:00- 
 Clowne Pop-Up Cinema
27 Oct 2018 18:30- 
 Family Halloween Party
28 Oct 2018 20:00- 
 Pop-Up Cinema
02 Nov 2018 18:30- 
 Bonfire and Fireworks Display
02 Nov 2018 19:00- 
 Friday Night Cabaret Evening
02 Nov 2018 19:30- 
 Sensational 70s Theme Night
11 Nov 2018 00:00-00:00 
 Remembrance Sunday Parade and Service

Latest Tweets

Go to top