General Business Rates Information Open or Close
From the 15th February 2018 and to comply with regulation, the Authority will not be able to process card payments from customers using the web browsers listed here.
Business Rates or National Non-Domestic Rates (NNDR) is a national tax collected from all occupiers or owners of non-domestic properties that appear in the Rating List.
Commercial rental values are, in general, the basis for assessing the rateable value of business properties. The gross rate charge is calculated by multiplying the rateable value by the non-domestic rating multiplier.
The Government sets the multiplier, whilst rateable values are assessed by the Valuation Office Agency, an executive agency of HM Revenues and Customs. The local authority bills and collects the Business Rates and pays it to the Government.
Every 5 years a new rating list is compiled and all rateable values are re-assessed. The Government has implemented successive Transitional Relief Schemes following each of the 5-yearly revaluations to reduce the impact of changes in rateable values upon business ratepayers.
The Rating List is available online via the Valuation Office Agency website.
Pay Open or Close
We offer several ways for you to pay your Business Rates (NNDR). Whichever way you choose to pay, please make sure you have your invoice or reference number to complete the transaction.
- Direct Debit - this is the quickest and most convenient way to pay your bill. You can set up a Direct Debit by either telephoning us on 01246 242440 or by completing the Direct Debit (1.42MB) mandate.
- Website - You can make payments on our website through our secure payments page.
Recent increases in the number of SSL related exploits have forced the PCI Security Standards Council to introduce new controls which are mandatory for organisations processing credit card payments.
We recommend that you update your web browser to the latest version available in order to continue using our online payments service. From the 15th February 2018 and to comply with regulation, the Authority will not be able to process card payments from customers using the web browsers listed here.
- Cash/Cheque - You can pay by cash or cheque directly at any of our Contact Centres in Bolsover, Clowne, Shirebrook or South Normanton. Payment is required by 1st of each month from April to January.
- Post - Cheques should be made payable to Bolsover District Council. Please write your invoice/reference number on the back of the cheque so that we can process your payment, and send to Bolsover District Council, The Arc, High Street, Clowne, Derbyshire S43 4JY. Please do not send post-dated cheques. Cash should not be sent by post.
- Telephone/Internet Banking - You can pay through your own bank's telephone/on-line services
- Debit Card - You can pay by Debit Card over the telephone. Please ring 0300 4560503 and follow the step-by-step instructions. You can ring at any time, the service is available 24 hours a day 7 days a week.
We are able to accept payment by the following debit cards - Switch, Delta, Visa Electron and Maestro. Please note that we are not able to accept payment by Credit Card.
Payments received up until 5pm on any working day (Monday to Friday) will normally be allocated to the account (Council Tax, Business Rates etc) by the next working day. Payments received after 5pm, or at weekends and on Bank Holidays will normally be allocated to the account by the following working day.
Rate Relief Open or Close
A ratepayer is liable for the full non-domestic rate whether a property is wholly occupied or only partly occupied. Where a property is partly occupied for a short time, we will have discretion in certain cases to award relief in respect of the unoccupied part.
Small Business Rate Relief. This relief is only available to ratepayers who apply to us and who occupy either:
one property, or
- one main property and other additional properties providing those additional properties have rateable values less than £2,599.
The rateable value of the property mentioned in a), or the aggregate rateable value of all properties mentioned in b), must be under £17,999 outside London or £25,499 within London, on every day for which relief is being sought. If the rateable value, or aggregate rateable value, increases above those levels, relief will cease from the day of the increase.
Ratepayers who satisfy these conditions will have the bill for their sole or main property calculated using the lower small business non-domestic rating multiplier rather than the national non-domestic rating multiplier that is used to calculate the liability of other businesses.
In addition, if the sole or main property is shown in the rating list with a rateable value which does not exceed £12,000, the ratepayer will receive a percentage reduction in their rates bill for this property of up to a maximum of 50% for a property with a rateable value of not more than £6,000.
If an application for relief is granted, provided the ratepayer continues to satisfy the conditions for relief that apply at the relevant time as regards the property and the ratepayer, they will not need to re-apply for relief in each new valuation period.
Certain changes in circumstances will need to be notified to us by the ratepayer (other changes will be picked up by us). The changes which must be notified are:
- the ratepayer taking up occupation of a property they did not occupy at the time of making their application for relief, and
- an increase in the rateable value of a property occupied by the ratepayer in an area other than the area of Bolsover District Council which granted the relief.
Notification of these changes must be given to Bolsover District Council within 4 weeks of the day after the day the change happened. If this happens, there will be no interruption to the ratepayer’s entitlement to the relief. A notification that the ratepayer has taken up occupation of an additional property must be by way of a fresh application for relief; notice of an increase in rateable value must be given in writing.
Charity and Registered Community Amateur Sports Club Relief . Charities and Registered Community Amateur Sports Clubs (CASCs) are entitled to 80% relief where the property is occupied by the Charity or CASC and is wholly or mainly used for charitable purposes of the charity (or of that and other charities), or for the purposes of the CASC (or of that and other CASCs). We have the discretion to give further relief on the remaining bill.
Business Rates Mandatory Relief Form
Non-Profit Making Organisation Relief.
We have the discretion to give relief to Non-Profit making organisations.
Hardship Relief. We have the discretion to give relief in special circumstances.
Pub Rate Relief - This has now been extended for a further year for 2018/19
Please see notes (122kb) on pub rate relief.
Local Discretionary Rate Scheme.
At the Budget on 8 March 2017, the Chancellor announced that the Government would make available a discretionary fund of £300 million over four years from 2017/18 to support those businesses facing the steepest increases in their business rates bills as a result of the revaluation. The Chancellor stated that local government is best placed to determine how this fund should be targeted and administered to support those businesses and locations within their area that are in the greatest need.
Please see the notes attached for an outline of the scheme.
- one main property and other additional properties providing those additional properties have rateable values less than £2,599.
Rateable Value Open or Close
Your premises will be given a rateable value by the Valuation Office Agency which we will use to calculate how much you should pay. The rateable value is then multiplied by a figure set annually by central government (known as the multiplier) to calculate the rates payable.
All rateable values are reassessed at a general revaluation to ensure bills paid by any one ratepayer reflect changes over time in the value of their property relative to others. This helps maintain fairness in the rating system by updating valuations in line with changes in the market.
The current rating list is based on the 2010 revaluation. The Government has confirmed that the next revaluation will take place in 2017 based on rental values at 1 April 2015.
In the year of revaluation the multipliers are rebased to account for overall changes to total rateable value and to ensure that the revaluation does not raise extra money for government. Similarly, the change in the revaluation date to 2017 has no effect on the total amount of revenue raised from business rates.
Recovery and Appeals Open or Close
The recovery of NNDR (sometimes called Business Rates), is governed by legislation. Some or all of this process will only apply to those who do not pay their NNDR on time.
The Law Says... NNDR or Business Rates becomes due on the 1st April each year, however, under normal circumstances, the law allows payment to be spread over 10 months from April to January; the number of months allowed reducing as the year progresses. You are only entitled to be sent one reminder for NNDR before losing your right to pay by instalments.
This is how it works...
- On the first occasion that you fail to pay an instalment by the due date, (this is the date specified on your bill), a reminder will be sent to you. If you pay the amount requested promptly at this stage and remain up-to-date with payments, then you maintain your right to instalments. If, however, having received a reminder you fail to pay the amount requested by the due date, a summons will be issued. The effect of a summons will be to immediately increase your debt, because court costs will be incurred, and you will lose the right to pay by instalments for the rest of the year, which means the whole of the Rates demand, which remains outstanding, becomes payable immediately.
- If you have had one reminder and paid it promptly, but then fail to pay by the due date on the second occasion, you will be sent a final reminder. This means you have now lost the right to pay by instalments for the remainder of the year, even if you brought your account up-to date on the previous occasion, and the whole amount outstanding for the year must be paid in full within 7 days.
If you fail to pay the full amount, a summons will automatically be issued and court costs will be added to your account. The full amount of the outstanding balance on your account and any court costs are then due and payable immediately.
Please pay on time to avoid any problems or additional costs. Switch to paying by Direct Debit and reminders can be a thing of the past!
If you are experiencing financial difficulties, please telephone us on 01246 242560 or any of the staff at your nearest Contact Centre as soon as possible. They may be able to help you. Do not wait until you are behind with your payments before seeking advice.
For further information please see view our Recovery and Appeals FAQ
Advice and Assistance Open or Close
We are committed to regenerating our towns and villages and by attracting investment such as The Coalite development as it provides much needed job opportunities and helps improve the local economy. We are keen to support any development proposals, whether they are an existing business looking to expand or a company looking to relocate to our district. We also work very closely with developers and local businesses to make sure we maximise any employment, skills and training opportunities for the benefit of local people.
We have a team of people who will help to ensure developers and individuals receive good, factual advice, information and guidance to make their plans a reality and can also offer a bespoke support package to suit particular needs and will also provide an aftercare management service beyond project inception.
We also stage regular Business Network events throughout the year, giving businesses in Derbyshire the chance to share ideas and best practice, whilst also finding out about the latest funding streams or training opportunities available. So, if you have a business proposal or just want some help and advice, contact us now.
Apprentices Open or Close
Apprentices must be aged 16 or over and combine working with studying for a work-based qualification - from GCSE's or equivalent up to degree level. They are an excellent way to find eager employees who will be trained up to a high level in order to provide them with the skills needed to perform their job. We work with partners to promote and recruit apprenticeships within the District and you may be able to get funding to help employ an apprentice. The Apprentices can be new or current employees and more detail can be found on Gov.uk website.
Higher and degree apprenticeships are available at levels 4 to 7 and combine work with study and may include a work-based, academic or combined qualification or a professional qualification relevant to the industry. If you would like to find out more, please visit Gov.uk or Sheffield Hallam University.
In April 2017 the way the government funds apprenticeships in England is changing. Some employers will be required to contribute to a new apprenticeship levy, and there will be changes to the funding for apprenticeship training for all employers.
Broadband Open or Close
We believe access to super-fast broadband is vital to improve life for residents and it is vital for businesses growth and long term job creation in the District, that's why we are working with Derbyshire County Council (DCC) to try and improve broadband services.
DCC's Digital Derbyshire programme is looking to improve the broadband infrastructure to allow better connection speeds and is working with BT to manage the rollout of BDUK funds to support greater access to faster connectivity. Digital Derbyshire also have a postcode tracker on their website so you can find out more about your area.
Business Growth Fund Open or Close
A fund launched by Bolsover District Council at the start of 2016 has been helping businesses from across the District. So far nine businesses have benefitted from the fund, totalling approximately £71k towards their future growth.
The Business Growth Fund (BGF) was initially limited to those areas not eligible for BNED LEADER Approach funding, but it has now been opened up to all businesses across the district.
Grants of between £1,000 and £10,000 towards project costs are available (funding up to 90% of eligible costs) and will be awarded to businesses based upon their ability to achieve economic growth and/or jobs growth within the District.
All project activity will need to be completed by December 2018.
Employment & Training Open or Close
Together with our partners we run a variety of schemes that help link local people with local jobs.
- Ambition - The employment part of the Ambition scheme supports young people aged 18-24 into securing and sustaining apprenticeships, work experience and employment opportunities.
- Apprenticeships - We work with partners and educational establishments to provide apprenticeships and traineeships for local young people.
- Employer Engagement Programme - We support developers and employers with recruiting local people, the provision of local companies within the supply chain and connecting them with schools, colleges and universities.
- Working Communities Project - This scheme is available to people, whether they are facing redundancy or are out of work, the opportunity to get one-to-one support, help and assistance with finding suitable employment. Please contact our Community Employment Advisor, 01246 217534 for more information.
Funding Open or Close
To help businesses grow, we can provide access to or information on a variety of funding streams. The main ones for our District are:
- Business Growth Fund - Funding for businesses across the district that are looking to achieve economic growth and/or job growth
- D2N2 Growth Hub - Support for businesses in Derbyshire and Nottinghamshire focussed around key themes of business growth, access to finance, skills and employability, innovation, and export.
- LEADER - Funding of rural projects in the local area. See the latest Leader flyer here for more information.
- SCR Growth Hub - Support across six themed areas: Access to Finance; Skills and Training; Innovation; Export; Start-Up and Growth Demand.
Land and Property Open or Close
If you are looking for the ideal site or premises for your business, The Bolsover District has an abundance of commercial/business space and development sites.
We continue to identify employment land, commercial space and social infrastructure to help our business base continue to grow. For more information on business premises or new business spaces becoming available please contact us on the number on this page.
Networking Open or Close
Bolsover Business Networking Events
We host a number of networking events throughout the year aimed at local businesses and enterprises who can liaise with other businesses and help them grow. Our events are free and offer opportunities to get advice from leaders in the industry.
Business support and funding programme advisors will be available to chat at the event.
Spaces are limited – for a full list of events coming up and how to register see the Eventbrite website here.
Clowne Business Forum
This Forum hosts networking for businesses in Clowne, Creswell, Bolsover and surrounding areas through regular lunchtime meetings at local venues. Small annual membership charge, or pay as you go. Visit their website or telephone 07973 522 772
Derbyshire, Nottinghamshire and Leicestershire Chamber of Commerce (DNLCC)
The DNLCC offers a comprehensive programme of events, seminars and workshops throughout the year. These range from networking and social events through to business seminars and management training. Annual charge payable, or for individual events/training sessions. Visit their website or telephone 01332 851280
This Greenhouse organises events for creative businesses in Nottinghamshire and North Derbyshire – please refer to the website for further information.
Federation of Small Businesses (FSB)
Nottinghamshire and Derbyshire branch offers a range of services from lobbying on behalf of small businesses through to training and events. For further information please visit the website or call 0115 960 8997
Manufacturing Advisory Service (MAS)
MAS offer events to support manufacturing businesses. Please refer to the website for the latest event details.
Please visit their website or telephone 0844 770 5462
Please visit their website or telephone 0116 210 1338
East Midlands Incubation Network
Please visit their website or telephone 01332 231 875
Co-operative and Social Enterprise Development Agency (CaSE-da)
CaSE-da holds events for prestart and established social enterprises. Telephone 0116 222 5010.
Regulatory Advice & Guidance Open or Close
Starting your own business can be a daunting prospect, with a number of requirements, many of them legal, needing to be met. This discourages many potential business owners from even beginning.
However, there is support available from a number of different agencies, who can help you to navigate through this, to give your fledgling business every chance of success. This section can link you through to those agencies.
In the first instance, it is recommended that everybody who is interested in starting a business, contacts the National Business Support Helpline, who can provide advice and guidance on a local and national level.
If you would also like some new premises for your business, please contact a member of the Economic Development team using the contact details on this page.
If you would help on completing your self assessment tax returns, please see the guidance issued from HMRC here.
Small Business Saturday Open or Close
This year’s Small Business Saturday on 2nd December achieved record spending across the UK, estimated to have topped £748 million. According to an American Express survey conducted in the 48 hours following the fifth annual shopping event, where shoppers were encouraged to support their local small businesses, spend jumped four per cent this year. This was aided by an 87% backing from local authorities, up from 80% a year earlier. Furthermore, 56% of customers who were surveyed said they spent more than usual on the day and over 115,000 tweets were published about the event, trending at number one in the UK.
The event occurs on the first weekend of December, thought to be one of the busiest weekends of the year. Notable figures and organisations including London Mayor Sadiq Khan, Alexa Chung, the Federation of Small Businesses and Enterprise Nation also pledged their support for Small Business Saturday. It was also backed up by a high profile television advert running at peak times over the weekend, with support from recognisable faces like Fred Sirieix and Billie Piper.
“In its fifth year, Small Business Saturday has once again seen a boost in spending with Britain’s small independent businesses,” Small Business Saturday campaign director Michelle Ovens said. “There’s been a phenomenal response from small businesses in communities across the UK again this year so it’s fantastic that a record amount was spent with them this Small Business Saturday.”
Air Quality Open or Close
We monitor air quality levels to ensure that the people, animals and property of the District stay safe and healthy.
Air pollution happens when harmful substances are allowed into the air. The main pollutant affecting our air is nitrogen dioxide, but problems can also be caused by increased levels of carbon monoxide, sulphur dioxide, lead, ground level ozone, small particles and cancer causing chemicals like benzene.
We operate a monitoring programme for atmospheric pollutants using a network of equipment, and take action to make sure that problems are dealt with swiftly. You can view Smoke Control Zones in the District by using the Find My.. mapping tool on this page.
Where appropriate, developers have to consider the impact of their proposed development on air quality. If necessary developers may have to appoint a consultant to undertake an Air Quality Assessment to look at the potential impact the development would have on existing air quality.
Contaminated Land Open or Close
Industrial activity throughout the UK has left us with the legacy of old derelict sites, many with problems of residual contamination. Some of these sites are potentially hazardous to human health, watercourses or other such sensitive receptors.
In the past it has been difficult to force the clean-up of such sites. However, legislation formed under Part IIa of the Environmental Protection Act 1990 was introduced in April 2000 to facilitate the identification and remediation of such sites. As part of this legislation, Local Authorities were given the responsibility of developing a strategy for inspecting their areas and identifying potentially harmful sites.
Together with most other Local Authorities, we have published our Contaminated Land Inspection Strategy (438kb) and we inspect and prioritise potentially contaminated sites within the District at the Planning Application stage.
This involves the use of historical records and maps to identify locations where potentially polluting activities once took place. There is a legal definition of contaminated land and the purpose of this inspection process is to identify sites that need to be classified as contaminated.
A guide to Submitting Applications For Land That May Be Contaminated (1.7MB) has been produced by the Derbyshire Contaminated Land Sub-Group. The Environment Agency have useful information on contaminated land.
Cooling Towers Open or Close
All premises which have cooling towers and evaporative condensers must register with us under The Notification of Cooling Towers and Evaporative Condensers Regulations 1992.
This is to help us identify potential areas that could give rise to spread of infectious diseases, such as Legionnaire's Disease, and to ensure measures are taken to eliminate the risk of infection.
A Cooling Tower is a type of cooling equipment, often used in manufacturing, that uses water as part of the cooling process. The warm humid conditions can be an ideal breeding ground for micro-organisms such as the Legionella bacteria, which causes Legionnaire's disease.
Here is the current register of cooling towers (33kb) within our district.
Food Open or Close
If you are operating a food business you will need to register your food business with us. This must be done so we can carry out a food inspection.
All food businesses are subject to routine food hygiene inspections from our officers; visits to premises are usually carried out without prior notice. The frequency of inspections is decided by a risk analysis, so that those premises that present the greatest risk are inspected most frequently.
During an inspection, officers will want to ensure that potential food safety risks have been identified by the business, and that there are adequate controls in place to prevent any future problems. The officers will inspect records and may take photographs and samples. They will make sure that managers and food handlers are properly trained and will check that the condition of the premises and equipment is satisfactory.
Where conditions are not satisfactory, every attempt will be made to resolve the situation, but where poor conditions exist or where there is a risk to public health it may be necessary to resort to formal action. General information on food hygiene and safety can be found on the Food Standards Agency website.
Health & Safety Open or Close
We undertake a wide range of duties designed to protect the health safety and welfare of people at work and those that visit places of work within our area.
This involves enforcing legal standards in a variety of workplaces such as shops, offices, leisure centres, hotels, warehouses and residential homes.
Our main areas of activity are:
- Inspecting workplaces
- Investigating accidents
- Responding to workplace complaints
- Giving health and safety advice to local business
The Health and Safety Executive (HSE) deals with higher risk businesses such as factories, mines, quarries and farms. East Midlands Chamber offer free health and safety advice as part of a project to help businesses in the region cope with regulations. The HSE have also launched a new Beware Asbestos website with information to help businesses be more aware.
Pest Control Open or Close
We provide advice and treatment services covering a range of domestic pests such as rats, mice, fleas and wasps. This service is for domestic premises only and adheres to our Pest Control Policy (194kb). No treatment in commercial premises will be undertaken.
The pest control service will be provided within the boundary of domestic premises only for the eradication of:
Treatment Timescale for appointment Charge
Rats inside your property
1 working day No charge Rats outside your property 5 working days No charge Bed Bugs 5 working days Standard Fee £46.23
Out of Hours Fee £60.45
Cockroaches inside your property 5 working days Standard Fee £46.23
Out of Hours Fee £60.45
Fleas inside your property 5 working days Standard Fee £46.23
Out of Hours Fee £60.45
Mice inside your property 5 working days No charge Wasps 5 working days £46.23 Advice and Guidance 2 working days No charge
If you need to pay for a treatment you can do so by debit card over the phone whilst you make an appointment for your treatment. Out of hours service is only available in emergency circumstances and is at the discretion of the Joint Assistant Director of Environmental Health. Every person requesting the service will be charged including Council tenants, private tenants, owner occupiers and landlords.
All local authorities have a legal duty to the conservation of biodiversity when exercising their functions. As a consequence, we do not provide a service for the destruction of any species of bees, unless in exceptional circumstances for more information about bees click here.
Honey Bees - click here to visit the British Beek Keeper Associatioin website, put in your postcode to generate a list of bee keepers in the area that will collect the bees. This should be done free of charge.
Waste Open or Close
If you operate a business you are liable for a charge for the collection and disposal of your trade waste. We are able to offer you competitive rates for the collection and disposal of your waste. We can supply either bags or large wheeled bins (up to 1100 litre) in any combination to suit the needs of your business.
Charges are payable half yearly in advance upon receipt of invoice.
Commercial Waste Charges - 1st October 2016 to 31st March 2017
Domestic Bin: 240 Litre - £33.65
Bin Sizes Charges (plus VAT) Refuse/Clinical Sack £5.14 (week) £133.64 (6 months) £267.28 (12 months) 240 Litre (standard domestic) £5.77 (week) £150.02 (6 months) £300.04 (12 months) 360 Litre £7.04 (week) £183.04 (6 months) £366.08 (12 months) 500 Litre £9.49 (week) £246.74 (6 months) £493.48 (12 months) 660 Litre £11.02 (week) £286.52 (6 months) £573.04 (12 months) 1100 Litre £15.37 (week) £399.62 (6 months) £799.24 (12 months)
* Existing customers only
Other Commercial Waste Services
Schools Waste Charges - 1st October 2016 to 31st March 2017
Trade Bulky Collections (priced on assessment) - Minimum £115.00 (plus VAT)
Commercial Skip Service - £346.73 per empty (plus VAT)
Private House Clearances (priced on assessment) - Minimum £115.00 (plus VAT)
Bin Sizes Charges (plus VAT) Refuse/Clinical Sack £3.92 (week) £101.92 (6 months) £203.84 (12 months) 240 Litre (standard domestic) £4.14 (week) £107.64 (6 months) £215.28 (12 months) 350 Litre £4.37 (week) £113.62 (6 months) £227.24 (12 months) 500 Litre £5.06 (week) £131.56 (6 months) £263.12 (12 months) 660 Litre £5.30 (week) £137.80 (6 months) £275.60 (12 months) *750 Litre £5.52 (week) £143.52 (6 months) £287.04 (12 months) 1100 Litre £6.67 (week) £173.42 (6 months) £346.84 (12 months) Skip per empty £101.50
* No Longer Available